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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,452 reviews
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Donald Johnson's profile image
Donald Johnson 
3 years ago

I worked with Andrew on my recent home purchase and he was fantastic. He was very patient with helping me understand the ins and outs of the mortgage process and was always available to jump on the phone and explain something. I would highly recommend working with him on your home purchase. 

simoesd1's profile image
simoesd1 
3 years ago

Matthew was super professional, reliable, and was able to provide us with all of the answers to our questions in a timely manner. We were super pleased with our experience with Matthew and would highly recommend working with him and his team! 

KibreonaJarrett's profile image
KibreonaJarrett 
3 years ago

April Thomas was great. She has communicated with me every step of the way since i first called her in April! Lol the irony !! This is my first time purchasing a home and she has made this process a breeze for me. Thanks so much! 

Will's profile image
3 years ago

It was a real pleasure to have worked with Jeff. Jeff is very detailed and communicative which is crucial to us as first time buyer with 0 experience. Our purchase was not quite regular due to the sellers closing preference, for which we need closing terms the suits both families. I don’t think it’s quite the responsibility of a lender but Jeff joined the conversation upon our request and provided some really good ideas and options that helped us to seal the deal. Besides that I felt comfortable to text or call him anytime f... read more

Business response:

Will, it was definitely a tricky and fun transaction. Glad to have been a part of the team to make it all come to fruition. Congrats again! 

EKS's profile image
3 years ago

My husband sold his home and as a family, we were buying our new forever home. I was 9 months pregnant at the time, and he helped make sure the home buying went smoothly. 

Business response:

Thank you very much for the review, I appreciate it. I am glad the process was smooth for you. Please let me know if you need anything and congrats again! 

Bob/Wanda Gravitt's profile image
Bob/Wanda Gravitt 
3 years ago

Dave is the ultimate professional. He kept us totally informed during every step of the lending process and made things super easy with the electronic processing that did not require us to go into the office at all. Every process occurred at exactly the time that he said it would and there were no delays anywhere in the process. If you need superior service for your mortgage needs Dave is certainly the source you need to consider. 

Jordan's profile image
Jordan 
3 years ago

I HIGHLY RECOMMEND Cathy and her team. The entire mortgage experience was smooth and seamless. The entire team worked tirelessly to get us the "clear to close" and was super responsive every step of the way. If you want a stress-free loan experience -- Cathy and her team are the way to go! 

ashish kakadia's profile image
ashish kakadia 
3 years ago

She made the home buying process very smooth. She went above and beyond for everything and always provides great advices. She responds to my phone calls and emails promptly even during her vacation. She cares about his customers and always think for the sake of the customers. 

aaronkase7's profile image
aaronkase7 
3 years ago

We've been through the mortgage and refinance process three times now, and our mortgage with Guaranteed Rate was by far the fastest and smoothest. We were preapproved on the same day, and then provided a complete list of exactly what we needed to secure the loan itself, without having to scramble to supply last-minute documents. The team was also extremely responsive to any questions we had. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,452 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.