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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,453 reviews
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Ivan cadena's profile image
Ivan cadena 
3 years ago

Ravi was fantastic to work with and always went out of his way to answer any questions and made the entire process straightforward. Thank you again for making the process so straightforward! And I look forward to working with you in the future! 

jamil lawrence's profile image
jamil lawrence 
3 years ago

Jon and his team is amazing!!! As a first time home owner he made the process "headache free" . Jon understands folxs issues and concerns and will help guide you through the home lending process. He always made himself available ( Text & calls ) . Jon also invests in real estate and can help you understand the "ins and outs" of real estate investing. He is a wealth of knowledge. I strongly recommend persons of color to consider working with Jon he is reliable and will have you feeling secure through this processes, that migh... read more

ysdiaz20's profile image
ysdiaz20 
3 years ago

Chanel was accommodating since day one. I had a very particular situation, and I was unsure if I actually qualified for a mortgage. She is very knowledgeable and organized, I honestly think if it were not for her, I would not be a homeowner, but she made it happen! I also enjoyed how she worked, she was very aware of my case, and she always kept me updated, and her availability was very flexible. She would always answer my calls or texts. I am extremely thankful that I decided to go with her as my loan officer. I definitely ... read more

Monica's profile image
Monica 
3 years ago

This is the second time we have used Chad for our home loan needs. As long as he's available, we will never use anyone else. We bought in a new build neighborhood and they offered to pay a portion of closing but we turned them down. We were using Chad and Certainty loans regardless. That being said, Chad was able to beat their offer for us. He was always available to answer my questions and did so in a timely manner. We have always been pleased and have recommended Chad numerous times and will continue to do so. 

Tiffany N.'s profile image
Tiffany N. 
3 years ago

I worked with Sam and his team on my original mortgage as a first time home buyer and also on a refinance. Both experiences were great. The team is knowledgeable and the process was fast and painless. 

Business response:

Hello Tiffany - thank you and it's definitely what we strive for. Very happy you chose us to help with your home loan needs. 

ClaireGoodman1's profile image
ClaireGoodman1 
3 years ago

Jim and his Chase team were great- seamless and responsive. Made my job easy with paperwork, etc. Highly recommend! Communication was excellent and no surprises 

houseshopper3's profile image
houseshopper3 
3 years ago

We got the best straightforward, prompt, flexible service with Jen. She is highly recommended! Don’t go anywhere else for such an important transaction. 

Jeffery Lane's profile image
Jeffery Lane 
3 years ago

I've closed twice now with Val. First as a purchase and then as a refinance. Very professional and always closed on time. Can't beat the low closing costs. I trust Val and Guaranteed Rate to get it done. 

Allison's profile image
Allison 
3 years ago

This was my first time getting a mortgage, and Sam and his team made this the easiest, most stress-free process possible. He and his team answered all of my questions in a timely manner, and they were able to process everything in the short timeframe needed to meet my closing date. Could not have asked for a better experience! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,453 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.