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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From start to finish John and his team are professional. They assist every step along the way and provide clear and concise communication throughout the process. We’ve been working with John since 2006 and wouldn’t use anyone else.
Sam and his team were incredible. Sam helped my wife and I with doing a cash out refi with our home so we could then purchase a investment property. Sam and his team took what seems like it should have been very complicated and made the whole thing simple and seamless. It was great because we always felt like we knew where we were in the process and we knew what was coming next until we had the keys in our hands.
Business response:
Thanks for the kind words, Jon! Happy to be of help and grateful for your business. Cheers to a seamless experience.
We can't say enough good about Alex Barresi and the Guaranteed Rate team. It took less than 3 weeks from first contact to closing and at a great rate. Alex and his team are set up to work an electronic process that is quick, efficient, and seamless. The communication was thorough, easy, and patient. Thanks Alex. Looking forward to working with you and your team in the future
Kim at Guaranteed Rate was a breath of fresh air during my refi process after I had some frustrating interactions with the "big bank" that was servicing my original mortgage. I've never had such great customer service from anybody at any company, ever. I had a ton of financial questions, and I must have called Kim every other day -- but EVERY time I called she sounded genuinely happy to speak with me and take the time to make sure I understood what was happening at every step of the process. The refi ended up going smoothly,... read more
Business response:
Mr. Bares it was a pleasure working with you and thank you so much for your review!
As a first-time home buyer, I was completely new to the entire home-buying process. Ryan was always exceedingly patient in explaining the process every step of the way. If any questions popped up (and trust me I had more than a few), he was ready to jump on a call and talk me through it. I have to say that Ryan has gained my confidence over the past few months and has doled out some excellent advice over this time--I would happily work with him again in the future.
Corey and his staff did a great job and really helped me out. Everything happened in record time and very satisfying. This is a great team with a great leader....thanks!
I was referred to work with Mina for my recent home purchase (as a FTHB) and was so fortunate she came into our lives in this process. Mina was so thorough and organized, and definitely DEFINITELY had the heart of a very patient teacher in explaining how mortgage works and all the other nitty gritty things I as a noob in anything money related, and I'm sure glad Mina was there to guide us through it all. She is EXTREMELY genuine and authentic, and her communications via text and emails are so prompt and clear it helps clear ... read more
This is my second time working with Guaranteed Rate & Petya and her team. It is always a great experience to work with them. These are professional people I trust, and this is very important to initiate a new refinance process. Something I love working with Guaranteed Rate (GR) & Petya is about how important is about listening borrower needs and GR provide options on how to proceed with a refinance process, recommendations on what is best is also very important, and Petya provides this kind of recommendations and details. In... read more
We first got to know Matt when we moving from California to Arizona in 2018. Since then Matt is our go to person, when it comes to do with our home mortgage decisions.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,453 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open at 9:00 a.m.