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Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Teresa was always available, remained in constant communication and managed to talk me off the ledge when things went off the rails with the sale of my home. There were no unexpected surprises!
Alexis helped us when other lenders were giving us a runaround and driving our stress levels to the max! She was truly a godsend to us in such a demanding market. We truly enjoyed working with her in a time when we were ready to simply throw in the towel with getting pre-approval and even at times when the purchase process was going sideways. She was always there to help regardless of the time or day of the week. With a market that is so hot this year, we had to go back to her a few times with various home selections only to... read more
Wendi did her very best to get me approved! She works tirelessly for her customers and is well educated in her position. She was always honest, pleasant and friendly.
Business response:
Thank you for your kind words, it was a joy working with you!
I've now done 2 mortgages and 1 refinance with Marc. Very easy to work with. I recommend Marc to both friends and family. I wouldn't buy a house without Marc.
We are beyond pleased with Luis! We started our home search almost a year and a half ago, we bid on several properties and each time we needed a pre approval letter or documentation Luis was on it immediately. When we were finally able to purchase a home Luis made sure we had the most current mortgage rate locked in. Luis and his staff were on top of everything. They jumped right in and got working on all the documents needed to close in a short time (we were in a pinch and had to close ASAP). Luis communicated effectively t... read more
Business response:
Thank you for your kind words. It was really a pleasure helping you both, you were great!!! Wishing your family the very best in your new home :).
I have worked with Jourden and his team for one buy and 2 refinances. Jourden is easy to work with, attentive to your needs and his follow up is impeccable. I highly recommend Jourden and the team.
Business response:
Thank you for the review and trusting me and my team with your purchase and refinances, Laura. I really appreciate your kind words and recommendation. Call me anytime if you need anything.
Tim and his team were extremely helpful throughout the process of our mortgage application. first we were working with another bank whose agent was unprofessional so we switched to Tim Martin. from the beginning to the end he answered all our question promptly and accurately. his team makes the process of applying for mortgage so smooth and actually fun! we loved working with Tim and we absolutely recommend him to anyone who is planning to apply for a mortgage.
As a non-resident alien, our chance to get a mortgage under good conditions was not straightforward, even with excellent credit rate. Tim however sorted everything for us. I can recommend him to everyone.
We had the best experience working with Bob. As first-time homeowners, our entire process seemed smooth and clear. We had his expertise and guidance throughout the journey.
Business response:
Thank you for sharing your experience with us, Richard! We work hard to provide quality customer care and are happy to hear you had a positive visit with Bob. We will be sure to let him know and hope you'll contact him again for any home financing needs you may have in the future.
Guaranteed Rate has a 5 star rating with 41,460 reviews.
Guaranteed Rate is open now. It will close at 5:00 p.m.