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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,460 reviews
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Tim lisenko's profile image
Tim lisenko 
3 years ago

Jourden Peszek was professional and with us the whole way he was never unreachable and talked to me countless times throughout the whole process thanks for everything 

Business response:

Thank you for the review and trusting me and my team with your purchase, Tim. I really appreciate your kind words and recommendation. Call me anytime if you need anything. 

Chris's profile image
3 years ago

Working with Jeremiah was great. His communication was perfect and was there for any questions, big and small, along the way. Highly recommend and would for sure work with again. 

zuser201705191929527's profile image
zuser201705191929527 
3 years ago

We've worked with Jim and his team for years and just refinanced our mortgage once again. Jim is a total professional. The experience was great. Jim helped us work through a few complexities -- we are self-employed -- and we closed our new mortgage on time with attractive terms and significant savings. We recommend Jim highly! 

Amanda E.'s profile image
Amanda E. 
3 years ago

Tom and his amazing team at Guaranteed Rate were great to work with. I have refinanced with them multiple times! I highly recommend this team to work with! 

Business response:

Thank you for the review and trusting me and my team for your refinance, Amanda! It's always my pleasure to work with you and making this process stress free. Cheers 

lynn cruice's profile image
lynn cruice 
3 years ago

Paul and his team were able to bring us to a quick settlement. They helped us through each step of the process and answered all of our questions quickly. A very positive experience for us. 

user20088652's profile image
user20088652 
3 years ago

I was recommended to Tom from a coworker /friend of mine! This experience was awesome all the way around! Tom was always available to answer our questions anytime of day! He worked hard with his great team to make sure everything was set for purchasing our beautiful home! Forever grateful! Kelli Pfeffer 

Business response:

We thank you for your feedback. We are happy to hear that you had a positive experience with Guaranteed Rate. One of our core values is to "Put the Customer First". We are pleased that your loan officer was there to help you with every step of the loan process. We appreciate the review! Cheers, The Customer Success Team. 

Tom L.'s profile image
Tom L. 
3 years ago

Paul and his entire team was extremely responsible and able to process and close my application within exactly 30 days. He also went above and beyond to ensure I received the best rate and monthly payment amount, which was important to me as a buyer. He was knowledgeable and friendly. I would highly recommend his services! 

Michelle and Chris's profile image
Michelle and Chris 
3 years ago

We were referred to Tracy Padgett from our realtor and we could not have been happier. She was very patient with us considering our situation and always returned our phone call/text or email is such a timely manner. She guided us in the right direction and was honest with us! We would highly recommend Tracy Padgett when purchasing a new house or when you want to refinance! Thank you so much for all your help and guidance, Tracy, throughout our whole process! 

Business response:

It was such a pleasure working with you both! I am so glad our team was able to help. Stay in touch! 

micheleores's profile image
micheleores 
3 years ago

Tom has a very efficient office staff who are knowledgeable and offer great rates! I will never use anyone else. He also calls me when rates go lower! 

Business response:

Thank you for the recommendation and kinds words, Michele. Call me anytime if you need anything. Cheers! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,460 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.