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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,472 reviews
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hpizano's profile image
hpizano 
3 years ago

As first time buyers, we met with a few lenders to get a feel of who'd be looking out for our best interest. Christian stood out immediately, he was miles ahead of the competition. He was extremely helpful and is very competent. He was always available to help with any questions we had. Would definitely recommend to anyone looking for a lender. 

Business response:

Thank you! Hope you are enjoying your new home. I appreciate your kind review. 

J. Gburek's profile image
J. Gburek 
3 years ago

Tom was great to work with. He and his team were very responsive to our needs and answered all our questions. The process was painless, we got a great rate, and closed very quickly. I would not hesitate to recommend Tom!!!! 

Business response:

Thank you, Joan, for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free. 

Mike B's profile image
Mike B 
3 years ago

This is my 4th time working with Tom. He makes the mortgage loan process simple. Tom makes sure you are getting the lowest rate possible, provides checklists to make sure you are aware of requirements and submit everything needed for the loan. He stays with you during the entire process and is always available for any questions you might have. Tom and his team take some of the stress out of the home buying process because of their attention to detail, thoroughness and communication throughout the process until the loan is co... read more

Business response:

Thank you, Mike, for the kind words and review. I really appreciate the trust you have in me and my team - Always happy to help! 

michael gilbert's profile image
michael gilbert 
3 years ago

Diane is and was awesome, she made the whole home buying process less painful, i highly recommend her if your looking to buy a house, i closed on my new home in less than 40 days, i was expecting it to take alot longer but Diane was on top of everything and made the transition smooth and painless, if you have any questions please give diane a call , you will not be disappointed, i promise you 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁 

Business response:

Michael, it was such a pleasure working with you. Veterans have a soft spot in my heart. Enjoy your new home. Don't be a stranger! 

Karen Hernandez's profile image
Karen Hernandez 
3 years ago

Sonia was extremely helpful in the paperwork process and without her knowledge things would have been hard so I truly appreciate her work and dedication. 

Radek J.'s profile image
Radek J. 
3 years ago

Working with Tom and his team was a great and smooth experience. I have done 3 refinances already with him and I have zero complaints. Well maybe one, I wished for a lower rate, but I got my refinance done as zero cost out of pocket so can't really complain, I know they have to make money somewhere. :) I would Highly recommend Guaranteed Rate Inc. & Tom's Team! Thank you very much and looking forward to working with you guys in the near future! 

Business response:

Thank you, Radek, for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

satish remala's profile image
satish remala 
3 years ago

Tom helped me with refinancing twice for lower rates and no hidden fees. He is very professional and helped me in every step of the process. He is very prompt with phone calls. 

Business response:

Thank you, Satish, for the kind words and review. I really appreciate the trust you have in me and my team - Always happy to help! 

cmanske's profile image
cmanske 
3 years ago

Everything can be managed virtually in securing a new mortgage; even closed on the mortgage virtually on one occasion. We have used Tom to refinance at least 6 times. 

Business response:

Thank you for the review and trusting me and my team for your refinance, Lisa and Cory! It's always my pleasure to work with you. Call me if you need anything. 

user86550124's profile image
user86550124 
3 years ago

Sonia was profesional and really friendly thru the entire process . Also did fallow up Weekly and send updates during the loan process . Was a great experience working with her. Everything was as we agreed without any surprises. Truly recommend her for any loans that you need in the future . Thank you so much for providing a world class service with a Customer Maniac attitude . Great job !!!!! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,472 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.