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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,472 reviews
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Sui Luo's profile image
Sui Luo 
3 years ago

I recently had an extremely satisfied mortgage application experience with Chris and his team. I was under huge pressure (due to my purchase agreement) to close on a primary home purchase within 30 days where I had to take a Jumbo loan. For a while I was not able to find a loan agent who's was confident taking up my case, given the pressing deadline, the huge loan amount, plus the complexity that me and my wife own few other investment properties. My profile was challenging. Luckily I found Chris. He was very knowledgable in... read more

Business response:

Oh my goodness Sui…thank you! It was indeed a collaboration…you were incredibly responsive and helpful. We’re so happy and excited for you and your family! 

hkmartin1111's profile image
hkmartin1111 
3 years ago

Easy online application process, flash close option, prompt response to inquiries over email. It was a done in four weeks. This was my second time working with Jo Ann. I will definitely work with her and her team again. 

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Michelle 
3 years ago

As this was my first time buying a home, I was trying to figure out how a mortgage banker differed from banks, mortgage brokers, etc. After discussing with several people including Dan, I made careful consideration and decided to go with Dan and the Rock team. They exceeded my expectation considering a very tight timeline of closing and put me at ease every step of the process. The process was streamlined, easy to follow; automated reminders helped me understand what’s expected next. There are so many great things to say abo... read more

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Diana T. 
3 years ago

Eric was an amazing asset to me during the home buying process. He guided me through the pre-approval all the way to closing on my first home! He was patient and caring. He was very knowledgeable and gave me the information I needed to trust him with all the details. Eric, was available to me for any little question or concerns I had at anytime (like on his way to wedding he called to answer my questions). He took the time to not only find me the best mortgage but find an assistance program that ended up with me taking money... read more

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zuser201502021310512 
3 years ago

Chantal is an absolute joy and an expert at her job! My husband and I were a little nervous buying a house while using the VA loan for the first time just because we werent familiar with the process or requirements but Chantal made the process easy and hiccup free. Every experience I’ve had with loans has always been stressful and hard to navigate but she was on top of everything and made the loan process so easy for us. We were referred by friends who had nothing but compliments and rave reviews about her and her work and s... read more

Maciek P's profile image
Maciek P 
3 years ago

Chris Pessy's team is one of the best mortgage lending officers I have ever worked with. He was personable, attentive, professional, organized, empathetic, and kind. Chris took on our stress indirectly, and it allowed us to go through the rather daunting process of buying our first home in the ultra competitive NorCal market. This was an amazing experience for our new home and we could not have been happier with the outcome. We are full of happiness and gratitude for the service provided. A-Team all the way! 

Christina Fiasconaro's profile image
Christina Fiasconaro 
3 years ago

Joseph was great to work with. We originally contacted a bank directly for a pre-approval and what they told us would take 3 weeks, Joseph got for us in hours. He would respond to our questions immediately, no matter the hour, and was always willing to hop on a call to walk us through the process. 

eaj1011's profile image
eaj1011 
3 years ago

We would highly recommend Tom for refinancing. He is professional, organized, always returns your calls, and is genuinely helpful if an issue comes up. We have refinanced with Tom three times and each time has gone very smoothly. 

Business response:

Thank you for the review and trusting me and my team for your refinance, Elizabeth and John! It's always my pleasure to work with you. Call me if you need anything. 

Shree Devalla's profile image
Shree Devalla 
3 years ago

This is the 2nd time working with Tom. Tom was really amazing and helpful. We were able to close on our house quickly within 20days. He made sure the process was smooth. He was available even during holidays and weekends to answer our questions. I highly recommend Tom and we will definitely use him for our future endeavors. 

Business response:

Thank you for the review and trusting me and my team for your refinance, Srihari! It's always my pleasure to work with you and making this process stress free. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,472 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.