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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,473 reviews
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cpbrown1966's profile image
cpbrown1966 
3 years ago

I have used Tom Lavallee on all my closings and refi’s. He is completely trustworthy and does what he says he will do. No hassle and easy to work with. I highly recommend him. 

Business response:

Thank you for the recommendation and kinds words, Christopher. Call me anytime if you need anything. 

Jessica Ojibara's profile image
Jessica Ojibara 
3 years ago

Jon was truly a pleasure to work with. My husband and I have had horrible experiences in the past, but Jon made our home buying experience easy and uncomplicated. Jon was extremely professional, knowledgeable, and always available to our every need! We cannot thank him and his team enough for their hard work. 

saurabhjhaji's profile image
saurabhjhaji 
3 years ago

It was outstanding and seem less service. I would highly recommend. From beginning till closing was professional.I would make long term relationships with Jack. 

Piyush G's profile image
Piyush G 
3 years ago

Definitely recommend Jack for a smooth home buying experience. We closed within our planned timelines. Jack also has a great supporting team to walk you through the entire loan journey. 

zuser201411281126107's profile image
zuser201411281126107 
3 years ago

My wife and I had a fantastic experience with Jack and his lending team. Extremely capable and supportive, Jack and his team helped us through the whole process with ease and a personal touch. We can’t thank them enough! 

T.DiLavore's profile image
T.DiLavore 
3 years ago

*Summer 2021 Update: Jack Ma provided exceptional service once again, this time on a refinance. The process was quick and easy. He was always available for questions and was attentive to our needs each step of the way. We are so happy with the money we save each month. We highly recommend him! Jack Shao Wei Ma made our home buying process enjoyable. He was attentive, knowledgeable, and professional. He answered all of our questions and provided superior service from pre-approval to closing. I would highly recommend him to fr... read more

bens's profile image
3 years ago

I recommend Jack based on my experience with him during our refinance in early 2021. Jack found us a competitive rate and we were able to close during an extremely busy time. Thank you Jack! 

David Van Reyk's profile image
David Van Reyk 
3 years ago

Brendan was highly engaged throughout the loan process. He was always available for questions, gave extremely clear explanations to everything and was very easy to work with. I would definitely work with him again and highly recommend him to anyone looking to get a loan. 

thomasq99's profile image
thomasq99 
3 years ago

Jack provided the highest level of service that a lender could possibly ask for. Extremely professional, courteous and compitent. Made the whole lending process stress free. Would highly recommend to anyone. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,473 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.