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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,473 reviews
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Mike % Lisa's profile image
Mike % Lisa 
3 years ago

If you don't know Tom and have never worked with him figure out how to get into his roll-a-dex. I believe we have just completed our 4th re-fi with Tom since we met him. As interest rates dropped and he saw opportunities for us to either lower that rate, or the amount of years for our mortgage to lower he would immediately reach out and walk us through our options. We trust him and always followed his judgement. 2 years ago we worked on a 30 year and now we have a 15!!! It was our financial goal to be at a 15 year and he got... read more

Business response:

Thank you, Mike and Lisa, for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

torres juan2976's profile image
torres juan2976 
3 years ago

Henry and his team were wonderful to work with. The communication between everyone was excellent whether it was through the phone or emails we never felt like we were missing any info from them! I would highly recommened Henry and his team! 

Javier Marte and A-N's profile image
Javier Marte and A-N 
3 years ago

Jack Ma took care of my wife and I in our new home purchase, and guaranteed us with the best rate for our mortgage loan. We were absolutely thrilled to become home owners with Jack and his team's support. Everyone was super professional, highly responsive, and ready to support us in every way. The kind of dedication that Jack offers is like no other! We are truly grateful for all that he has done for us, and look forward to working with him again. 

pelagia79's profile image
pelagia79 
3 years ago

I cannot say enough how grateful I am to Peter for making a long and stressful process so easy. The communication was top notch. I would have questions at times and would email Peter....even on Sundays. A couple times I received out of office replies. Within minutes, I would have an email from Peter. Always available. During crunch time, Peter gave the necessary nudges, and closing came on the exact date expected. He is also very knowledgeable and was able to lock us into a low rate, as he saw the rates were increasing. He h... read more

prgirly02's profile image
prgirly02 
3 years ago

Cathy and her team are amazing! We had tons of questions and were very unsure of the whole home loan and buying process. Cathy and her team made it work for us. They walked us thru the entire process, step by step. It was great. I have/had a tons of emails but it was all worth it! 

user0547415's profile image
user0547415 
3 years ago

Charles Manies and his entire team were an absolute pleasure to work with. They were able to accommodate a lightning fast close, taking care of all the pitfalls that inevitably arise when obtaining a loan. I cannot strongly enough recommending the entire team at Guaranteed Rate! 

Business response:

Thank you for your positive feedback!...it was our pleasure to assist you with a low mortgage rate and low closing fees and a VERY FAST Closing! 

khanhakeem's profile image
khanhakeem 
3 years ago

Alex was simply the best - friendly and very knowledgeable loan officer and so easy to work with. He made the process in obtaining the mortgage loan for my new house smooth and he was very efficient at every point of the process. It was my first time purchasing a home and I was extremely nervous but Alex made it such an easy process. Best of all was the way he kept me informed at every stage with his emails, texts and telephone calls. He was able to get me a great deal such as I never expected for which me and my family are ... read more

pacheco melissa's profile image
pacheco melissa 
3 years ago

Isaac was fantastic. He is polite, courteous, and always quick to reply to my inquiries. He was truly a pleasure to work with, and I highly, highly recommend him. 

vikaspandhare's profile image
vikaspandhare 
3 years ago

I worked with Arthur for first time, I never felt I was working with him for first time. He is very friendly and at the same time professional. He was very patient with me to answer all my questions regarding the mortgage. In future I will definitely work with them. Thanks you very much Arthur. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,473 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.