Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,476 reviews
Select a rating
Jennifer Merkle's profile image
Jennifer Merkle 
3 years ago

Ashley was recommended to us by our agent to help close a loan on property that will be our primary residence. We had a variety of complicating factors, from tenants at the property to older sellers who struggled with all the moving parts involved the sales process. Ashley helped us stay on top of everything and was even able to accelerate our close date by a week. Everything went very smoothly and we highly recommend her. 

Business response:

Jennifer, thank you for sharing your experience with us. We love hearing positive feedback about our customer service and hope you'll contact her again for any home financing needs you may have in the future. 

Josie McKinney's profile image
Josie McKinney 
3 years ago

This is our second loan with Elizabeth and we wouldn’t go to anyone else. She is professional and keeps the process as simple and on track as possible. 

Gene Allen's profile image
Gene Allen 
3 years ago

Excellent from start to finish. Easy to work with and he knows his stuff. John was also very knowledgeable with my Va loan. John would always call back or answer when I called. 

ryanm2950's profile image
ryanm2950 
3 years ago

This was my second time using Corey. As was last time he was prompt, informational and kept me in the loop with the entire process. Corey again was a tremendous help with this process and made it easy for me during the stressful time of selling and buying at the same time. 10/10 and WILL recommend him to anyone I know buying a home. This man rocks! 

Joseph Vinciguerra's profile image
Joseph Vinciguerra 
3 years ago

Working with Joseph Hickey was a breeze. He was always keeping us update and made it impossible for any unexpected surprises. He saved me $600 a month!!! 

user7076831's profile image
user7076831 
3 years ago

Al thank you so much for taking great care of us. It was a pleasure and an honor working with you and your team. I will recommend you to everyone. Excellent customer service all around with Al, Karen ane Evan. 

Business response:

Thank you for your business and support! 

Vince Illinois's profile image
Vince Illinois 
3 years ago

Have used Jim for all of my mortgages and refi's for years. Jim and his team make the process painless and their follow up if first rate. I would not consider anyone else. 

Steve Sovak's profile image
Steve Sovak 
3 years ago

I have worked with Tom on a number of transactions over the years, new purchases and refinances. The service Tom and his team provide is exceptional. They go above and beyond to make things happen with no surprises. They make sure you close on time and they keep your informed at every step of the process. They are a pleasure to work with. I highly recommend Tom. 

Business response:

Thank you for the kind words and review, Steve. I really appreciate the trust you have in me and my team. Call me if you have any questions. Cheers! 

user3048584's profile image
user3048584 
3 years ago

You only need to call one person and that would be Tom. Don't waste your time with anyone else. Tom was helpful, responsive, and very quick. We got the best rate from Tom. 

Business response:

Thank you for the recommendation and kinds words, Mark. Call me anytime if you need anything. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,476 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.