Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,476 reviews
Select a rating
zuser201703120705327's profile image
zuser201703120705327 
3 years ago

Greta Slagill and Equity Resources made our loan process very easy. We got a lower interest rate than our current financial institution offered. Everything was completed in a timely manor and went very smoothly. There were no surprises along the way. I would highly recommend Greta and Equity Resources. 

Shetia B.'s profile image
Shetia B. 
3 years ago

Greta exceeded my expectations in all areas of the home buying process. Great professionalism, knowledge of the mortgage process, and consistent communication! As a first time home buyer, she really helped clear a lot of the home buying jitters. Her and the team were an absolute joy to work with!! 

Shane Stillinger's profile image
Shane Stillinger 
3 years ago

Recently did a refinance with Joseph and his team, they were excellent and provided great communication and explanation. There system is very streamlined and I felt informed throughout the entire process while being able to check my status constantly. I have previously done business with Joseph's team in the past and I have always had the most professional experience, would highly recommend them. 

Liliane & Gyorgy's profile image
Liliane & Gyorgy 
3 years ago

2nd time - Everything was very quick smooth and super easy as before with Shawn and his team. We highly recommend their services. Customer service at its best. 

Business response:

You two are always a pleasure to work with. Thank you so much for your review and for trusting us once again. We can’t wait to see what the future holds for you, we’re so glad we can be a part of it! 

Shore Home's profile image
Shore Home 
3 years ago

Working with Guaranteed Rate and all the associates. especially Jennifer Ashley, was so easy. After working with several different mortgage companies over the last five years… It was a joy to work with professionals. Len & Tracey The paperwork was kept to a minimum and once submitted wasn’t asked for over and over again. Would definitely use this company again! 

Stevelind's profile image
Stevelind 
3 years ago

I found Tim great to work with. It was extremely easy to fill out the forms and submit my documentation electronically online. The appraisal was fast and went smoothly. But once the application was approved, I found the underwriting process to be far more problematic with significant delays, and Guaranteed Rate's chosen bank ended up being difficult to work with. The bank's homeowners insurance documentation requirements caused extraordinary confusion between the bank, Tim's support staff, and my veteran State Farm insurance... read more

Business response:

Hello, Thank you for your business. I'm glad that you're pleased with me and my team. 

Beth H.'s profile image
Beth H. 
3 years ago

Tracy Padgett was very helpful, informative, and responsive throughout the financing process. She provided guidance on loan terms and financing options. I would recommend without hesitation. 

Business response:

I am so happy my team was able to help! And I greatly appreciate your endorsement. Stay in touch! 

nicholaskizy's profile image
nicholaskizy 
3 years ago

Angela was wonderful and very professional. I originally worked with Angela when buying my house. I enjoyed working with her so much that I worked with her again to refinance my house. She is very timely with her work and her responses. She is also very organized with all her paper work. I also really enjoyed how she would explain everything to me when there was something that I didn't understand. 

Tiffany S's profile image
Tiffany S 
3 years ago

Chanel was extremely knowledgeable and professional with helping me purchase my investment property. She was great at explaining clearly what is needed to streamline the loan process to get me to the closing table on time. Her and her teams diligence and patience is outstanding. I cant thank them enough. I highly recommend her for all your loan needs. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,476 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.