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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have known Tarik since he worked for a different mortgage lender. When he moved to his current company, we decided to continue to do business with him. As before, Tarik promptly answered our questions and provided good availability to take our calls. He always explained things in a cheerful and professional manner. We are very happy to work with him again.
With some much chaos in the market in early 2021, the team was able to close my loan in 25 days and do it smoothly. Trust the Guaranteed Rate difference.
Robert Greene was thoroughly professional and honest from the first conversation to the last. After being mislead by our first lender and ultimately having our loan denied, we were a little shell shocked and worried about starting over. Bob made us feel at ease and walked us through a very successful second chance with success!
Business response:
Thank you for your positive review! We would love to know how we exceeded your expectations or if there is anything else we can do to improve your mortgage experience. If you'd like to provide any further feedback, please reach out to (855) 399-9890 during the below times: Monday-Thursday: 8 a.m. to 8 p.m. ET Friday: 8 a.m. to 7 p.m. ET Saturday: 10 a.m. to 3 p.m. ET
I would highly recommend Petya. I had a complicated loan with self employed financials. She was fast, knowledgeable, professional and delivered everything she promised. And we received a great rate.
My wife and I are very fortunate that Marc and his team were recommended to us by our real estate agent. We were first time homebuyers with pretty limited knowledge about how financing a home works. I can confidently say that after working with Marc and his team, we were able to make very well informed decisions throughout the process. Marc made himself available at all hours and days of the week to answer our questions and offer advice when key decisions had to be made. His depth of knowledge in finance was incredibly impre... read more
Very professional. Kept me up to date on every step of the process. Made the loan process very simple and easy. Bob Greene and Courtney Sloan were very prompt to reply to any information we requested.
Business response:
Thank you for your positive review! We would love to know how we exceeded your expectations or if there is anything else we can do to improve your mortgage experience. If you'd like to provide any further feedback, please reach out to (855) 399-9890 during the below times: Monday-Thursday: 8 a.m. to 8 p.m. ET Friday: 8 a.m. to 7 p.m. ET Saturday: 10 a.m. to 3 p.m. ET
We used Shawn and his team when we bought our first home. Needless to say we were very green and nervous. Shawn came highly recommended and was quick to respond to ALL our questions... none to big or to small. So when we decided to refinance it was without question who we wanted to call first. From the moment we called Shawn went to work for us. Got us the best rates and moved the process along to close perfectly, always stoping to make sure he was working to our goal. Working with Shawn and his team will be the easiest part... read more
Business response:
Thank you so much for your fantastic review. We are grateful for your loyalty, thank you for letting us take care of you once again. The two of you are “old pros” now!
Tom and his staff were outstanding. I would definitely recommend him for your next mortgage loan or refinance. He was extremely nice and answered all of our questions. It was great working with him.
Business response:
Thank you for the review and trusting me and my team for your refinance, Michelle! It's always my pleasure to work with you and making this process stress free.
Tom is very Informative communicates well. Would highly recommend to others. Very knowledgeable, has a very firm grasp of the industry and it’s trends.
Business response:
Thank you for the recommendation and kinds words, Vincent. Call me anytime if you need anything.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,477 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.