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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,477 reviews
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andreshah's profile image
andreshah 
3 years ago

I highly recommend Sevada. He refinanced my mortgage loan for a very low rate in a timely manner. He also answered all of my questions in the process. 

mkms9201's profile image
mkms9201 
3 years ago

Joesph is the best, I would recommend him to anyone looking to buy a home. He is very responsive, quick, and knowledgeable. Look no further for a mortgage lender 

pscharlach's profile image
pscharlach 
3 years ago

Months after our refinance went through, some problems emerged with the Lender. Having become frustrated with customer service, we turned to David for assistance not knowing where else to go. Wow! He got on to it right away. He copied us on all his emails to department heads and kept us updated until the problems were resolved. But even more, David remained reassuring, pleasant and friendly; no easy thing to do when dealing with an angry, frustrated customer. I have teased David that he would be one happy Loan Consultant whe... read more

Business response:

Thank you very much for your kind words! 

zuser201602280541335's profile image
zuser201602280541335 
3 years ago

AHL came highly recommended by our realtor, and we couldn't be happier with their service. As first time homebuyers, the process of pre-qualifying, locking rates, etc. felt daunting at times. Cathy and her team (Lisa, Jessica, James, etc) were always there to answer our questions and held our hand the entire way. We locked in a great interest rate and their initial closing estimates were SPOT ON - there were no surprises at the closing table. Actually, there was one pleasant surprise: the final closing costs came in even low... read more

Nathan Skeen's profile image
Nathan Skeen 
3 years ago

David, from LoanDepot was amazing! He helped us along the way and at times we were nervous we might not get the house of our dreams. He delivered and made it seamless and stress free. 

Business response:

Thank you Nathan! 

tamarazichichi's profile image
tamarazichichi 
3 years ago

Tim is WONDERFUL to work with. He helped my husband and I purchase our first home as well as refinance the same home 1 year later. He took all the stress out of the process by explaining things clearly and helping us every step of the way. Tim is extremely responsive when you have any questions and willing to call you to clear up any issues ASAP. I highly recommend Tim and we are very happy our realtor referred us to someone so great. Thanks Tim! 

Business response:

Thank you!!! 

Christian B's profile image
Christian B 
3 years ago

I would highly recommend Ashley to anyone looking to purchase or refinance a home. She made sure we got the deal done on an extremely tight timeline. Ashely was there every step of the way, ready to provide her expertise and help wherever I needed it. I can't say enough good things about my overall experience working with her. Thank you so much for making it possible for me to get into my new home, Ashley! 

Business response:

Thank you for your positive review, Christian. We would love to know how we exceeded your expectations or if there is anything else we can do to improve your mortgage experience. If you'd like to provide any further feedback, please reach out to (855) 399-9890 during the below times: Monday-Thursday: 8 a.m. to 8 p.m. ET Friday: 8 a.m. to 7 p.m. ET Saturday: 10 a.m. to 3 p.m. ET 

Jesus delacruz's profile image
Jesus delacruz 
3 years ago

Always kept me in the loop. Explained and helped me with all my concerns and call back were always expedite. Very professional. Thank you. ............. 

Business response:

Thank you, glad we were able to help you with your goals. 

truss9499's profile image
truss9499 
3 years ago

Tracy Padgett was fantastic at helping the loan process go smooth and effortless. I would highly recommend Tracy for anyone looking for a home loan. And Guaranteed Rate has many secure online features that help speed up the process for submitting all the necessary documents. 

Business response:

I am so honored that we got to work together again. Congrats on your new Home!!! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,477 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.