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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,477 reviews
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Christine & Glenn St's profile image
Christine & Glenn St 
3 years ago

Bryan Brown and his amazing team at Guaranteed Rate in Hopkinton MA are simply that ... amazing! This was, by far, the most painless refinance my husband and I have ever gone through. The team showed incredible attention to detail and and their communications with us was beyond superb. Without a doubt, we are Guaranteed Rate clients going forward and we will be sure to highly recommend Bryan and his team to anyone who asks. Thank you again ... we are so appreciative to all of you. 

Stefania Hughes's profile image
Stefania Hughes 
3 years ago

Danny and his team were great to work with. They always answered all of my questions. They always returned my phone calls in a timely manner. They completed my loan in a timely manner. 

Business response:

Thank you for your awesome review, Stefania! So happy my team and I could make this a great experience for you. 

jgkelley3's profile image
jgkelley3 
3 years ago

Danny and his team excel at getting the job done. HIs team was very responsive and took the time to explain everything so I could understand it. I would definitely use Danny again and have recommended him to some of my friends and acquaintances. 

Business response:

Thank you James! Your referrals and feedback mean so much to us! Thank you for allowing us to serve you! 

Jennifer Wiggs's profile image
Jennifer Wiggs 
3 years ago

Used Guaranteed Rate for refinancing our house and Danny made the process extremely simple. Highly recommend! We used the VA for refinance and the the rate turned out to be lower than we thought. 

Business response:

Hi Jennifer, it was such a pleasure working with you guys and I'm so happy I was so happy to give you a lower rate than expected! Always here if ya need me. 

Levi's profile image
3 years ago

I have worked with Caleb for the past year or so. He told me what I needed to do and I did it. He gets the job done and was super easy to work with. If you need a lender pick Caleb he will not let you down. 

Ken U.'s profile image
Ken U. 
3 years ago

I’ve worked with Tom 4 times over the past 15 years for mortgage financing. He’s detailed oriented and responsive to all my needs. His customer service skills are some of the best I’ve ever experienced in any industry. The team of people that he works with is also great. 

Business response:

Thank you for the review and trusting me and my team, Ken! It's always my pleasure to work with you and making this process stress free. 

George S's profile image
George S 
3 years ago

Tom was supportive throughout our home purchase process. He thoroughly addressed all of our questions and provided the information we needed to make the best lending terms decisions. His team efficiently collected required documentation which allowed us to be well prepared prior to closing. 

Business response:

Thank you for the kind words and review, Jerry. I really appreciate the trust you have in me and my team - Always happy to help! 

Elizabeth C's profile image
Elizabeth C 
3 years ago

We can not say enough good things about Tom and our experience buying multiple homes and Re-financing over more than a decade of work with him. So helpful and responsive! Just fantastic - Highly highly recommend! 

Business response:

Thank you for the review and trusting me and my team, Elizabeth. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

Nick K's profile image
Nick K 
3 years ago

I was extremely impressed by the level of service that Tom and his team supplied during the entire experience. They made the each step in the process easy to understand for both my wife and I. 

Business response:

Thank you for the review and trusting me and my team for your refinance, Nick! It's always my pleasure to work with you and making this process stress free. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,477 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.