Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,477 reviews
Select a rating
jimmy's profile image
3 years ago

Joseph Jones and his crew were very easy to work with. They proved to be honest and worked very hard to make the process as easy as possible on me. No stress. No BS. These are good people!! Could not be happier with my choice for a lender. 

Mike Rykoskey's profile image
Mike Rykoskey 
3 years ago

Dan and his team took care of me every step of the way in purchasing my first home. His team was available day and night to answer phone calls, emails, and texts even if I was asking simple questions. They always took the time needed to fully walk me through the process, which I needed my first go around. 

julie Boggs's profile image
julie Boggs 
3 years ago

Highly recommend Christopher Sayre and his team at PNC. We bought an off market home without a Realtor. Chris and his team made the experience a breeze! Outstanding customer service. 

Business response:

Thank you Julie for allowing us to help you with the purchase of such a beautiful and majestic home. We are incredibly happy for you and Paul! 

buerk77's profile image
buerk77 
3 years ago

Shannon did an outstanding helping us with our home refinance. The lockdown directives from the government and businesses made the process much more difficult and lengthy than it should have been but Shannon was very easy to contact to answer any questions we had to keep the process moving along. We would strongly recommend her to anyone looking to finance or refinance. 

Diana's profile image
3 years ago

Jeff worked with us from pre-approval all the way through closing our loan, and we couldn't be happier with how everything went. We were new to the home buying process and had many questions, all of which Jeff was able to help us understand. Jeff and his team were incredibly responsive and consistently available whenever questions or concerns came up. Jeff's knowledge and professionalism throughout the process was amazing. Thanks to Jeff, the home buying process was fast and seamless. Highly recommend Jeff for your mortgage ... read more

Business response:

Diana, my Team and I greatly appreciate this review and your business! You and Anthony were a pleasure to work with and happy we could make this very easy for you. 

Crystal Villa's profile image
Crystal Villa 
3 years ago

Danny and his team were more than willing to do the hard work to make my dreams of becoming a home owner a reality. They were knowledgeable and efficient. Would highly recommend this lender to everyone! 

billrose1776's profile image
billrose1776 
3 years ago

Joseph Jones at Guaranteed Rate could not have made the process of securing financing for our home purchase any easier. Getting a mortgage may be one of the most stressful experiences home buyers face, and Joseph helped with the process every step of the way! He was professional, yet friendly and reassuring and his colleagues at Guaranteed Rate were equally helpful. My wife and I strongly recommend reaching out to Joseph Jones at Guaranteed Rate for refinance, equity loans or first mortgages. 

Melissa Crepps's profile image
Melissa Crepps 
3 years ago

As a first time homebuyer I was incredibly nervous and pretty ignorant on the entire process. From the first phone call Corey was incredibly helpful and friendly. He and his staff always made sure I knew they were available if I had questions (and I made use of that). The rate was great (lower than I’m hearing others get) and the DocuSign process was super easy. I will definitely be using Corey in the future if needed. 

njwhitt2's profile image
njwhitt2 
3 years ago

Tom and his staff were incredibly professional. They kept things simple and were very thorough. I appreciated all the help and he really made it easy to get the best rate on my mortgage! Thanks Tom, you're the best! 

Business response:

Thank you for the kind words and review, Nancy. I really appreciate the trust you have in me and my team. Call me if you have any questions. Cheers! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,477 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.