Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,540 reviews
Select a rating
Gregory Winter's profile image
Gregory Winter 
3 years ago

I shopped my mortgages around and got by far the best rate here. With the rates being so good it be natural to assume customer service might lack but nothing could be further from the truth. I’ve dealt with other mortgage lenders before but none of them come anywhere near the level of service that was given. Any questions I had were answered almost immediately. I rarely had any questions because they kept me informed through the whole process with what they needed from me, what the process was, and what was coming in the fut... read more

Marcelo DaSilveira's profile image
Marcelo DaSilveira 
3 years ago

Brian was a pleasure to work with. I made an offer on 3/9 and 20 short days later, which is today, I am in my new home. He was always available to help and he went above and beyond. I highly recommend you give him a call and let him take care of the rest. Thanks again Brian 

ldtannehill's profile image
ldtannehill 
3 years ago

Tim is the best in guiding you through the mortgage process. He got us a great rate and locked it in for the time we needed. He has our highest recommendation and he is pleasant to work with st all hours of the day and night. 

Business response:

Thank you! 

Wioleta G's profile image
Wioleta G 
3 years ago

Ania and her team helped us to refinance our mortgage and we could not be happier with the process and the results. It was smooth and fast. We highly recommend Ania and her team! 

kdtarr's profile image
kdtarr 
3 years ago

Working with Tim was great. We used him for our refi and he was very informative when working through what option was best for us. The loan process was smooth and fast - he had a great team to work with. 

Business response:

Awesome review! 

R. West's profile image
R. West 
3 years ago

David Rascoe and his team lead us through a seamless approval and closing during the height of the pandemic. Everyone on the team is knowledgeable, courteous, responsive and professional. We were extremely grateful to have the opportunity to work with this winning team after trying out other less-than-impressive lenders. I would highly recommend using this group. 

Abby James's profile image
Abby James 
3 years ago

Brady, and his team, did an exceptional job on our mortgage refinance. Their expertise, responsiveness, and diligence made this experience a positive one. They were cool, calm, and collected every step of the way, which put us at ease. I would highly recommend them for any of your mortgage needs no matter how near or far you are, physically, from their branch in Hawaii. Thank you, Brady!! 

Business response:

Thank you for your review Abby! We sincerely appreciate it. We aim to put our clients in the best place possible. Thank you for choosing Guaranteed Rate and we look forward to working with you in the future! 

Jeff L.'s profile image
Jeff L. 
3 years ago

Corey was fantastic to work with during the purchase of our first home! He called us within an hour of filling out our pre-approval to discuss next steps and even gave us his cell to text if needed. When we had to walk away from a home due to issues, he was prompt in responding about what we would need to do regarding locking in our rate when we were under contract again. After we were under contract the second time, Corey called me to discuss our new rate and next steps. He and his team kept in touch with us and our realtor... read more

Celie C.'s profile image
Celie C. 
3 years ago

I am so thankful that I was referred to Mike and his team at GR. As a naive home owner I wasn’t fully aware of the necessity of having a mortgage agent that you could trust. I thought they all did the same thing. Mike shattered that preconception. From our initial conversation I could tell Mike was going to be an essential member of the team to score my family our dream home. He met me at my level of knowledge; explained to me what I had never been able to understand before and helped guide us to our final mortgage decision.... read more

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,540 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.