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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,542 reviews
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Pngocan's profile image
Pngocan 
3 years ago

I am so thankful to Ashley Card who help us close the escrow within days. This is an exceptional services that only Ashley can provide. Ashley is very professional and knowledgeable in providing me the details of what to expect in term of loan and the turn around is super fast. I would highly recommended Ashley to everyone! Thank you, Ashley! Kudos to Ashley! 

Business response:

Thank you for your kind words. We truly appreciate you taking the time to share your positive experience with us. 

Barbara T's profile image
Barbara T 
3 years ago

I can not say how easy the loan process was after Chanel took over. A little history.. I was going back and forth with another loan officer (who clearly did not know what they were doing) for the past 3 months and I was so frustrated that I (along with the seller) was just going to walk away from my dream home. I was crying and depressed when my realtor suggested that I give Chanel a call because he had a few smooth closings with her in the past. From our initial conversation, I could tell that Chanel was cut from a differen... read more

jeff38801's profile image
jeff38801 
3 years ago

I have personally worked with Chris on at least 5 or 6 purchases and refinances over the years. He is hard working, fast-paced, and he's always looking out of his customer's best interest. I would strongly recommend him! 

Business response:

Thank you!!!! It is always awesome to work with you!!! 

Akira Triplett's profile image
Akira Triplett 
3 years ago

One of the best decisions I’ve made in my life is working with Chanel and her team. She was patient, available, professional and diligent the entire process. I just knew my closing was going to be over 2 months, NOT AT ALL, not only did I close a day early but I closed within 6 weeks. I was prepared for any bumps in the road, guess what I DID NOT HAVE ONE, everything was fast and smooth. Please do not hesitate to work with her, extremely detailed and straightforward. Thank You again Chanel for all your help along the way. 

Csilla Vas's profile image
Csilla Vas 
3 years ago

I contacted nick a year before we got our house! He answered all my questions gave us advice what to do how to do to be able to get the best loan! Very smart knows what his doing and there is no question that he cant give you an answer to! Works hard around the clock! Even tho we already got a house he still keep in touch with me and answers questions right away! His the best! 

Matt Sunseri's profile image
Matt Sunseri 
3 years ago

So my wife and I just finished the refinance of our home loan with Jeff and his Guaranteed Rate team. I must mention this is our 3rd refi with these folks. What can I say, Jeff is the best in the business. He's super responsive to my random question throughout the process, has always given us great advice and care and is someone I'm very lucky to have on my "team". He's a straight shooter and delivers what he promises in a timely fashion. I could go to anyone where I live (San Jose, Ca) but I choose Jeff and his team time an... read more

Business response:

Wow. What can I say? Thank you so much for this very kind review. I always enjoy working with you both and appreciate you taking the time to share your experience. Enjoy your lower payments and thanks again for your loyalty. 

maitaman's profile image
maitaman 
3 years ago

Tom and his team were a pleasure to work with. They were very responsive to all of our questions and took the time to explain everything in detail to make sure we were comfortable every step of the way. We would highly recommend Tom to family, friends and anyone else looking to buy a home! 

Joey Rac's profile image
Joey Rac 
3 years ago

Highly recommend Tom and his team to complete a mortgage refinance! Extremely professional, courteous and timely while providing clear communication throughout the process. Not to mention, Tom’s rate was 40 basis-points lower than my Credit Union’s offer. Thanks, Tom! 

Magdalena Ginka's profile image
Magdalena Ginka 
3 years ago

As a first time homebuyer it was overwhelming experience looking for the right loan officer to work with. Dan Rock and his team made our first purchase smooth and easy. Apart from amazing rates we have been guaranteed they provide great communication, they were prompt and always responded within few hours, which is very important to us as customers to be able to easily reach out to them. Very happy. Definitely recommend Dan Rock. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,542 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.