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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,542 reviews
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ABT's profile image
3 years ago

Just had a fantastic experience refinancing with CJ. He was great at walking me through different loan options and finding a low rate with no closing costs that really worked for our situation and far exceeded my expectations. I really appreciated how responsive, patient, and thorough he was in explaining everything. He also handled a subordination issue with my heloc with no problem, when other banks made it seem like a heloc second mortgage would be a dealbreaker in easily refinancing. In addition, his entire team ensured ... read more

Shakiruddin Mohammed's profile image
Shakiruddin Mohammed 
3 years ago

Petya She did an awesome Job. She took care of every thing during the process and made the complete process so smooth from pre approval to closing. Her customer service was extremely good and always available on phone (including Holidays). 

david's profile image
3 years ago

Josh was really helpful getting me a mortgage for our apartment. I live in Singapore and Josh and his team were able to make the purchase a seamless transaction. I was referred to Josh by my financial advisor. 

Business response:

Thank you David for the kind words. We managed the time difference, and we made it happen! It was a pleasure working with you and I hope to do so again in the future! 

user42075228's profile image
user42075228 
3 years ago

Matt is very professional, responsive, and takes the time to answer any questions. His team is also extremely helpful and caring. They make everything move along smoothly. 

Zac T.'s profile image
Zac T. 
3 years ago

I was referred to Allyson and her team through a personal friend. As a first time home buyer, I wanted to make sure that I knew I was being set up with a helpful lender. Allyson and her team made the process so easy for me by being transparent with information and patient with answering my questions, all while communicating well before any deadlines needed to be met. I'll be going back to Allyson next time around, too! 

Business response:

Thank you for the review Zac! We are so happy to hear you had an easy process. Best of luck in your new home! 

Cinns's profile image
3 years ago

We enjoyed working with Diane very much and her team. Very efficient and professional. Never had to chase to see how the process was going was kept updated and we got a very fair refinance rate. 

Business response:

Ryan and Carley, it was such a pleasure working with you. Thank you for giving us the opportunity to worki with you on the refinance of your home loan. 

becker m d 64's profile image
becker m d 64 
3 years ago

Chris has been a joy to work with as our loan originator. He is responsive, thoroughly answers questions and was there with us 100% of the time. Anyone looking for a lender should give Chris Johns a call! 

Ed Arias's profile image
Ed Arias 
3 years ago

As a first time home buyer, I didn't know what to expect during the home buying process. My realtor recommended Tracy and im glad she did! She is very knowledgeable and explained everything in detail and gave me advice on getting the best deal. I cannot thank her enough for helping me purchase my first home! 

Business response:

It was my pleasure to work with you, and so honored I could help one of our Veterans!!! Please stay in touch! My job does not end just because you closed!!! 

Brittany K's profile image
Brittany K 
3 years ago

I was a first time home buyer and I couldn't have asked for better guidance. Julie was available every step of the way and ready to explain anything I needed at any time of the day. My home buying process went smooth and in this hot market, very successful thanks to her quick responses and availability. She is very friendly, down to earth and was a pleasure to work with. I highly recommend Julie. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,542 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.