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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,542 reviews
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bator89's profile image
bator89 
3 years ago

As first time home buyers, my wife and I relied on Tom to provide information about the lending process in a clear manner. He answered all of our questions quickly and accurately, gave clear next steps and updates, and perhaps most importantly, secured a low interest rate. I would certainly recommend working with Tom, especially if service, response time, and clarity are important factors to you. 

aleannea5's profile image
aleannea5 
3 years ago

Heather is absolutely amazing. She is so kind and was so helpful and informative as this was our first home purchase. I highly recommend her. She went above and beyond to make sure we got into our 1st home. 

Business response:

I appreciate your thoughtfulness and kind words! You've made my day :) I am thankful to have been a part of your home buying journey and I hope you make many new happy memories in your new home! 

irishmk17's profile image
irishmk17 
3 years ago

Dan Rock was amazing, from the minute I talked to him he was invested in me and what I was looking to do. Him and his team were very thorough and great with updates. It was a very easy process and an even faster closing!! Anyone looking to refi, call Dan ASAP!! 

zuser201610171629080's profile image
zuser201610171629080 
3 years ago

When we decided to refinance our primary property and rental in the midst of covid we were rather skeptical as to how things would work out. As it happens, this was the easiest process EVER! Hajir and his team are so professional and were able to offer us great solutions that hadn't even crossed our mind, whilst also obtaining for us a highly competitive interest rate. Everything was done online using one of the most user friendly portals we've ever used. If you're looking for the highest standards of guidance and the best r... read more

Business response:

Thank you so much for the kind review! . I couldn't wish for better clients :) It was an absolute pleasure working with you both 

zuser202006281729330's profile image
zuser202006281729330 
3 years ago

It is difficult to state specifics because Teresa was available to guide me through the process 7 days a week! She answered all of my questions immediately and pointed me in the direction I needed to go when necessary. 

studer benjamin's profile image
studer benjamin 
3 years ago

Ravi and his team were handed a financial disaster when we came to them about purchasing a home. Never in a million years did I believe he was going to be able to do anything for us. Somehow, Ravi and his team went above and beyond to turn our dream into a reality. Currently writing this review from the comfort of my new home with my family all around me. Couldn’t be happier with our experience with Ravi and his team at Guaranteed Rate. I highly recommend using them with your home buying experience. You will not be disappoin... read more

nvittijr's profile image
nvittijr 
3 years ago

Tim and has team are top notch in the lending industry. I'm a real estate attorney and when it came time for my own refinance, I didn't hesitate using Tim. He's an industry professional with a great array of knowledge that he puts to work for his customers. If there were any questions that came up during the refinance process, Tim had the answers and usually within minutes of any inquiry. He and his team at Guaranteed Rate streamline the application and closing process making what used to be a complicated and arduous endeavo... read more

Business response:

Thank you for the kind words and great review. 

yuting's profile image
yuting 
3 years ago

Arthur and his team are professional and knowledgeable. At this challenging situation, It’s difficult for buyers. Arthur encouraged us to use VA loans and helped us with his professional advice. We really appreciate their help and service. Many thanks! 

Cindy & Don Blake's profile image
Cindy & Don Blake 
3 years ago

Melissa and her team were a pleasure to work with. They were very patient and prompt in answering our many questions. Everything went so smoothly from start to finish. We couldn't be happier with the service we received. Thank you for making the process less stressful. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,542 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.