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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brian was very helpful throughout the entire process. He explained any questions we had so we could understand the process. He was quick to reply to any emails or phone calls, his communication is outstanding. He walked us through from start to finish to make sure everything went smooth for us. Highly recommend this lender.
We closed on our home in a little over 3 weeks which was very impressive in this intense market. I would definitely be using again and referring friends and family!
Tom and his team did a great job once again with our mortgage taking us from a 30yr fixed to a 15yr fixed in just under a year since we bought our home. He notified us when the rates were low enough to make our refi a great deal, thanks Tom!
Business response:
Thank you for the review and trusting me and my team for your refinance! Call me if you need anything.
We received exceptional service during the entire process. Tiffany’s professionalism and knowledge of this industry is amazing and very much appreciated. She takes the time to ensure that her clients understand the entire process and is always willing to explain things until the client is comfortable. Patient and understanding is the type of person you want working on your behalf. Will definitely recommend to anyone!
Jonathan is very knowledgeable and patient no matter how many times i called. He always had an answer to my questions or concerns. He's very professional and provided exceptional service.
This lender was extremely professional and efficient. They made the process super easy and smooth. They were very responsive and able to complete my refinance in a very short amount of time.
Where too begin? Ruth, was absolutely outstanding and catered to our every need. Day and night around the clock to ensure we were on pace for our target close date. She is so kind, professional and organized. In today’s professional industry, most people lack the true appreciation in their trade. Ruth, is extremely knowledgeable in her profession and exceeded our expectations. I will use Ruth in the future for all of our Real Estate Lending needs, but I will also keep in touch with her has a great professional relationship. ... read more
Teresa was extremely responsive, always willing to answer questions I had and always willing to explain things to me. This was our first home purchase so we had a lot of questions and she made it as smooth as possible for us.
Ravi was great. He was always available with any questions we had during the loan process, and kept us up to date on the status of our loan. We will definitely use again.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,542 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.