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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Refinancing our home mortgage seemed like such a daunting task - until we contacted Chad for help. He took the time to explain the process, the fees, estimates, and how to shop around for our best option - which turned out to be with Certainty Home Loans! We greatly appreciate the time he (and his co-workers) took to make sure we were taken care of. Great customer service with every person we dealt with - highly recommended!
Tadeh is very knowledgeable and experienced at what he does. Appreciate his time and attention to refinance our home. Tadeh is very sharp quick and professional. Thank you Tadeh for helping us lock a low rate on our mortgage!
Brady Spangler is amazing. This is the second time we worked together and both were great experiences. He is an EXPERT in his field. He has a fantastic team that makes the impossible possible. We were able to lock in very low interest rates, get thru the hurdles of Lender requirements based on working in a non-conventional industry (film biz). Highly recommend !!!! Thank you Brady, Matt, Janelle and Giana....you are THE BEST !!
Business response:
Thanks for your review Renee! We are happy to hear that we could provide such an amazing experience. One of our goals is to make sure our clients have peace of mind from start to finish. Thanks again for choosing Guaranteed Rate! We look forward to working with you again in the future.
James provided excellent customer service throughout the process and made the homebuying process rather simple. He was responsive and took the time to explain things. He made himself available and accessible which made me feel more comfortable. I definitely recommend working with James for your lending needs.
Wendi Traxler is excellent. You are very lucky to have her as part of your team. Her customer service skills are superb! She very experienced and knowledgeable. She made me feel super comfortable throughout the entire process as a first time home investment buyer. I would recommend her to anyone buying a property.
MINA IS THE BEST. I was recommended to Mina by my real estate agent, and like any first time home buyer, I wanted to make sure I found a mortgage advisor who was thorough, diligent, responsive, and most importantly, cared about my future. Mina checked all the boxes, and then checked off more boxes that I had no idea even existed! Mina is a true professional, and I'm not exaggerating, I couldn't have chosen someone better. She was able to explain the entire process in a digestible step-by-step manner, and answered all 258 que... read more
We couldn't have been more pleased, Mr Jones is the best in the business! He has been our go to for two previous mortgages, and couldn't have been happier. And when the interest rates fell even further, he actually reached out to us to streamline us into an even lower interest rate refinance. The process was painless and straight to the point. From start to finish was less than a month, now were saving hundreds every month. Thanks again, you're incredible!
Ashley was amazing on every level. She was available, helpful, and knowledgeable. We got a great rate and everything went very smoothly. Thank you Ashley!
Business response:
Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team.
Luis was instrumental in helping us navigate the VA mortgage refinance process, and he persevered through countless obstacles that came up along the way. We had a unique situation refinancing a house that was being renovated and getting the final appraisal approved was the biggest obstacle. Despite all the setbacks on my end, Luis was patient, professional, and always eager to answer my questions (of which I had many). With his guidance, we crossed the finish line at closing and couldn't be happier! I highly recommend Luis t... read more
Business response:
Thank you so much for your kind review. I’m glad that we were able to meet your expectations. Congrats on your refinance and thank you for trusting me with the process!
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,543 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.