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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,543 reviews
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newhomebuyer2020's profile image
newhomebuyer2020 
3 years ago

Bob surpassed my expectations in all areas of the mortgage loan process. As a first time home buyer, I wouldn't have wanted anyone else to be my loan officer. I can tell he truly cares about his clients, and will go above and beyond to inform you and help you at each part of the process. His response time was great with all types of communication, and would even talk to me later in the evening to work around my schedule. I would recommend Bob to anybody I know buying a home. 

Business response:

Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team. 

zuser201405261805159's profile image
zuser201405261805159 
3 years ago

Mark and his team (Tammy and others) are very professional, capable and honest! Mark take care of my loan like his own business! He is very knowledgeable and works very hard to ensure my home loan goes smoothly and less stressful. I would highly recommend him to anyone who is looking for a lender. He and Tammy are very organized and kept me informed on my loan status throughout the purchase. I am so lucky to have Mark and his team around! 

Dan Saltzman's profile image
Dan Saltzman 
3 years ago

Marc and his team made the refinance process seamless, and provided great guidance and assistance from the beginning to the end. I was really impressed by their professionalism and attention to customer service! 

Amy D's profile image
3 years ago

We have worked with Tim three times now -- an initial mortgage plus two refinancings -- and every time has been a really great experience. Tim makes the process efficient, easy to understand and you really feel like he is doing his best to help you given your individual circumstances. Would absolutely recommend him! 

Ali KARGAR's profile image
Ali KARGAR 
3 years ago

ALLYSON and her team are extremely professional. They are all very responsive and to the point. They are supper fast with no mistakes. This is the second time that I did refinance my house. It was purchased through the same team in July 2019. So I worked with the entire team and herself three times. She is very good and quick in answering the emails and the messages. Even once the closing is done and I had no specific business, ALLYSON was responding to my emails quick and to the points for asking on refinancing or other rel... read more

Business response:

Thank you for your kind words Ali. We are so happy your experience was so pleasant! 

jandjderengowski's profile image
jandjderengowski 
3 years ago

Stephen was extremely helpful with the refinancing of our mortgage. The process was very easy and all of my questions were answered in a timely manor. I would recommend Stephen and Guaranteed Rate, Inc. to anyone who needs lender services. 

Hunter's profile image
Hunter 
3 years ago

We were having trouble getting approved for a loan, but Sabrina was able to make it happen for us! She is detail oriented, and was always available to answer any questions we had. We feel very fortunate to have had Sabrina recommended to us, she helped make our homeowning dream come true!! 

jgiardina606's profile image
jgiardina606 
3 years ago

Tom was recommended to my wife and I years ago and we have just finished our third refinance with him this past month. He has always been very responsive, efficient, and respectful of our time. Tom and his team were friendly, professional, and delivered what was promised. I definitely recommend Tom for your mortgage needs. 

Business response:

Thank you for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free. 

shatherl's profile image
shatherl 
3 years ago

Bryan Brown is not only a top notch professional, but he makes the process of remortgaging your house easy and even enjoyable. He helped get us a great rate on our house in Hopkinton, MA and kept the process moving even faster than we could have hoped for! Bryan makes sure that he devotes as much time as you need and answers all of your questions without applying any pressure. If you are considering a remortgage, it's definitely worth taking the time to give Bryan a call. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,543 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.