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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,543 reviews
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shauna's profile image
shauna 
3 years ago

Alex was quick, to the point and helped out with everything I needed. I would recommend him. He knows the ins and outs of the business and helped me really understand the answers to any questions I had. 

Mark Zwick's profile image
Mark Zwick 
3 years ago

This is my main guy as I have done somewhere near 100 loans with him for friends/family/clients and myself. Since most of my personal mortgages are now commercial lending, I use him less than I once did. Currently, I have two loans going through him for my sister so my trust in him is strong. He is knowledgeable and does not BS. He knows how to maneuver to ensure time does not get wasted. Saying all of this, in the current environment with rates around 2.5%, lenders are busy and getting everything through underwriting can be... read more

Rette R.'s profile image
Rette R. 
3 years ago

Matt was a pleasure to work with. He made the refi process very easy and streamlined. When I had questions, he promptly responded. I appreciate all his hard work! 

Leila B's profile image
Leila B 
3 years ago

Have known Jeff for years and well aware of his favorable reputation with clients so when it came time for our refi we knew we wanted to work with him. Jeff made the process flow seamlessly, which is much appreciated during such a busy time for families. He was also able to get us the most competitive rate, and lock us in before markets changed unfavorably. Thanks to Jeff and his team, the refi process was painless, completed in just a few days, and provides our family a monthly cost savings. 

Business response:

Leila, thanks again for you and Matt's trust. It was a pleasure being able to help and I look forward to our next deal together when you find your dream home. :) 

ksavage117's profile image
ksavage117 
3 years ago

Michael explained the terms in a way I could understand and responded within minutes whenever I had questions. He was better than any lender I’ve worked with in the past. Highly recommend! 

Monson770's profile image
Monson770 
3 years ago

You know when you meet someone, and you say to yourself, "That person just knows what they are doing!"? Well that would be Sarah, and finding you great rates, on good mortgage deals. She has, and will continue to help me out on mine. 

user39626407's profile image
user39626407 
3 years ago

Dianne was knowledgeable, professional and a true problem-solver. We hit several non-standard snags in our mortgage and she was able to solve every one! 

Business response:

Thank you,BJ! It was such a pleasure working with you. You were great! Don't be a stranger. Call me anytime that you need my help. All the best to you! 

Firh73's profile image
Firh73 
3 years ago

Cathy and here entire team were prompt, well informed, and dealt with every question I had along the way promptly and diligently. Both before and after closing, the team has been great about making sure everything went smoothly. I'd work with them again without question. 

Jamie Flores's profile image
Jamie Flores 
3 years ago

Friendly, knowledgeable, and easy to work with! Made sure that each step of the process was clear and that we understood and answered any questions! Great experience for our first home! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,543 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.