Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,543 reviews
Select a rating
Jose's profile image
3 years ago

Jeff was extremely helpful, patience and prompt. He made an effort to keep us consistently informed on each step of the process. We had follow up calls and emails and Jeff essentially held our hand throughout the entire journey. I would recommend Jeff for anyone looking for any mortgage assistance/ guidance. Thank you Jeff!! 

Business response:

Thanks Jose, glad we were able to help you and Marci save some money with the refinance. I look forward to connecting in the near future again. Drinks on Nick! 

zuser201708261521197's profile image
zuser201708261521197 
3 years ago

Martin has helped us twice now with refinancing and we couldn't be happier. He is quick and professional and the quote he gives us at the beginning is where we end up in the end of the process. 

Business response:

Thank you very much Lacey, pleasure to work with you guys always. Quoting upfront and closing with the same is extremely important to me. 

jsimons28's profile image
jsimons28 
3 years ago

Paul was great during this process. Made it effortless and the process wasn't a headache. Great customer service. Thakn you Paul! I would definitely use you again! 

Diego B's profile image
Diego B 
3 years ago

Nick was extremely thorough, he was very open and communicative trough out the process and we closed on the promised date. Nick's team is also great and nice to work with. I would work with Nick in the future. 

C. Gaffney's profile image
C. Gaffney 
3 years ago

I refinanced my home twice with Guaranteed Rate, both times were a pleasant experience. Everything was handled quickly and professionally. I highly recommend Richard Hugel. He was very knowledgeable and responded quickly to any issues or questions I had (no matter how crazy my questions were). He helped me through all of the steps needed to complete the process. I felt at ease with what could have easily been confusing and complicated for me. He was always very professional and respectful, always accessible, giving me the fe... read more

j lefler's profile image
j lefler 
3 years ago

Maureen Lein did a GREAT job with the financing of our new home purchase. Maureen provided guidance and answered all our questions during the purchase process. I recommend contacting Maureen when you are looking for financing on a home purchase. 

debcourtright5's profile image
debcourtright5 
3 years ago

Maureen was efficient, prompt. Reminding me when I needed docs uploaded... We have moved a great deal and this organization was the best. Closing was great...No problems at all. I would use them again and totally recommend them! 

rmedville09's profile image
rmedville09 
3 years ago

Stephen was an absolute pleasure to work with on our mortgage. He was extremely knowledgable, professional, and thorough during all stages of the process keeping us fully informed. It has been several months since we utilized his services which allows us to unequivocally state that the professionalism he demonstrated in July of 2020 is the same as Februrary 2021. He explained to us at the beginning of our approval process that building a relationship based on trust was at the core of his business ethic. We found that to be a... read more

L. Freeland's profile image
L. Freeland 
3 years ago

This is the second time I have worked with Rick to finance our house and just like last time it was incredibly easy. Rick is fantastic in reaching out, explaining in simple terms what needs to happen, he was candid about what he could do for us and thorough in explaining what the next steps would be. Chris Perez was equally as informative providing me multiple methods to get in touch with him and always available to answer questions/concerns. The closing was incredibly easy, didn't have to do anything other than be home and ... read more

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,543 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.