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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,336 reviews
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kapmark's profile image
kapmark 
3 years ago

Working with Tim Martin was a real pleasure. We have contacted Tim at the recommendation of our Real Estate broker four weeks before the closing date, with understanding that obtaining a loan on such a short notice might be problematic. After the initial contact, Tim assured us that we would get the loan on time, and we did, exactly on a projected date. Throughout the application process he was involved, available for advice, efficient and professional. We would definitely recommend Tim to other home buyers. 

Business response:

Thank you for the review and congrats again on the purchase!! Wishing you many happy years in your new home 

amguillen79's profile image
amguillen79 
3 years ago

Tracey made the purchase of our new home so easy. She was extremely transparent about the process, was always available for any questions and managed all things smoothly - all while having an upbeat and friendly demeanor. The market is experiencing an unprecedented demand for lenders to keep up with, but you would never know this as Tracey made us feel we were the only account she was handling. 

Supriya Rout's profile image
Supriya Rout 
3 years ago

Tom and his team were very helpful on the whole refinance process, got a good interest rate, quick response to my questions and concerns. We did closing on time. Thanks for taking care of whole process. 

Business response:

Thank you for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

matthewancona5's profile image
matthewancona5 
3 years ago

Kevin and his team we're the best to work with. Kevin made himself available at all times and responsiveness with impeccable! I will only use Kevin in the future. He was by far the best person I've worked with in the home buying process. Highly recommend 

Kiran's profile image
3 years ago

For a new home loan process under a tight deadline you need a lender that is quickly responsive. That is exactly what we got. The entire team worked very efficiently and we were able to close on our house quickly even during the holidays. 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Thank you for the recommendation! Congrats to you again. 

Angela's profile image
Angela 
3 years ago

Tom was quick and responsive and worked until all hours of the night. His support team is responsive as well with plenty of updates along the way. The Guaranteed Rate app is quick and easy to use to upload required documentation. 

Business response:

Thank you for the review and trusting me and my team for your refinance! Call me if you need anything. 

Ashley Mende's profile image
Ashley Mende 
3 years ago

I'm a real estate agent out of Minot. I called Travis to help with a client in hopes to get better service. I had no idea I would end up being the customer. My husband and I purchased a home in Minot last year and we received a good interest rate on the property. In a joking manner, I said to Travis "I wish I knew you last year so I could have gotten the BEST rate." He said, "Let's make that happen." Travis and his team are amazing! They go above and beyond, they are always professional, and truly understand the meaning of t... read more

Mshields737's profile image
Mshields737 
3 years ago

Chris made every part of the loan process work like clockwork. It was easy, efficient, and there were no surprises. I'd work with him again in a heartbeat. 

zuser201509121344274's profile image
zuser201509121344274 
3 years ago

I was referred to Kevin Keane to complete our purchase. We were a bit more complicated because we were purchasing with my parents. Kevin was able to assist all of us and we had possibly the easiest closing we had ever participated in, from a lender perspective. I wholeheartedly recommend Kevin and his team! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,336 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.