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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was working with a commercial bank and didn’t have a good experience. My real estate agent recommended Tiffany. So I connected with her and she walked me through the process. As a first time home buyer I was very nervous and wanted it to be completely. Tiffany was there to answer all my questions.
Michael for the second time we used him in just over 2 years provided not only mortgage application services but also helped guide us through the process and offered choices on how to proceed. He reviewed and help make recommendations on how we could improve credit score for lower rate. He constantly provides quick responses to questions and always day or night available to provide personal assistance. He is constantly involved on a personal level with the loan process. Michael helped us with a refinance this time and 2 year... read more
Joe is extremeky knowledgeable and walked me through the Mortgage Process. There were many issues with the seller and title which took 5 months to finally consummate thr deal. Joe was there every step of the way to navigate the process. He us also very personable abd articulate. He will do my next purchase for sue. Aaesone company he wirks fot as well
Could not have asked for a better team to work with when buying a new home. They were so on top of everything and very professional and kind. They also have an awesome portal which made the entire process go very smoothly and very quickly. Would highly recommend them to anyone buying a home or refinancing.
Business response:
Thanks for your review noedog1. We are happy to hear that we could provide such an amazing experience. One of our goals is to make sure our clients have peace of mind from start to finish. Thanks again for choosing Guaranteed Rate! We look forward to working with you again in the future.
As my husband and I were first time home buyers, we needed guidance and to be sure we were making the right decisions! Joshua was understanding and very helpful, answering all of our questions thoroughly and in a timely manner! It is obvious he wants the best for his customers! We are loving our new home and were very pleased with our loan!
Josh and his team are amazing. They really work to serve their clients and are always willing and available. Josh and his team provided clear and consistent feedback to guide us through the process. If I were purchasing another home I would definitely use him and his team again.
I have worked with Tom multiple times through the years, and always had confidence in his work. There is a lot of paperwork involved in a refinance, and sometimes it can seem pretty daunting. But Tom and his team have refined the process to remove the confusion and provide ample guidance. The demands on my time were minimal, and it helps when you have complete confidence in the honesty and competence of your lender. I am very grateful for his help.
Business response:
Thank you for the kind words and review. I really appreciate the trust you have in me and my team to make this a pain-free and easy process. Thank you for the recommendation
Joshua Epps was extremely helpful in explaining the process and kept in touch during the whole process. His team offered a log-in and text that informed us about the process of the loan. The whole process went smoothly. Joshua and his staff were prompt when we left messages amd returned our cals usually within 29 minutes. They were always polite, very courteous and in a good mood. We can't give enough praise to Joshua and his staff. This is our 5th home loan and this was by far thr best experience we have ever had.
Joshua and his team were very easy to work with. The entire process was simple and efficient. We’re moving to Myrtle Beach from out of state so thought it could be slightly more complex but it really wasn’t. We seriously don’t have one complaint! ⭐️👍🏼
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 43,336 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open at 9:00 a.m.