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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,337 reviews
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chrislongusa's profile image
chrislongusa 
3 years ago

Marc has an amazing team that is super responsive every step of the way, and Marc himself responds to calls, texts and emails promptly. I got an amazing rate and wonderful terms on a jumbo mortgage and everything was easily handled through their online portal. Closing was on time and a breeze! Highly recommend!! 

Josh Mort's profile image
Josh Mort 
3 years ago

Everything went great, we even closed a week earlier than expected. 10/10 would recommend. The rate was very competitive and the overall experience and customer service were outstanding. 

Business response:

Thanks Josh, glad to hear it! 

Gurudev - BHW's profile image
Gurudev - BHW 
3 years ago

Ashley is courteous, professional and has integrity. She worked with us over the end of the year and was available and made sure our loan made it through the approval process so that we could close early. She went above and beyond what we expected and made obtaining a loan a painless process. 

Business response:

Thank you for your kind words. We truly appreciate you taking the time to share your positive experience with us. 

Steve's profile image
3 years ago

Michael came recommended to me from a close friend and I was extremely satisfied with my experience. This was my first time buying a house and even though I did lots of research I still had a ton of questions that Michael was able to answer. He was always available and was able to quickly turn around pre-approval docs when I was ready to make an offer on a house. As a self-employed person during the Covid pandemic, there were a few extra steps I had to take for my loan to be approved but Michael and his team made every step ... read more

JNEUER9's profile image
JNEUER9 
3 years ago

I have worked with Cathy on several loans and her team is amazing! I would never work with anyone else!!! Best pricing, best service and she is a total advocate for her clients. Great job!!! 

Joseph Wash's profile image
Joseph Wash 
3 years ago

My experience with Joey goes back 2 years. He was the original Loan Officer when I was first time home buyer. He works tirelessly then and now. Joey reached out to my late December informing me that with current low rates, this would be great time to refinance my home. I was kind of floating the idea, but Joey was able to explain why refinancing is a good option at this time and would save me significant money by refinancing my mortgage. Once we got the process going, it was very fast and very painless. Few forms signed, few... read more

jwmitros's profile image
jwmitros 
3 years ago

Dan and his team were great to work with. As first time home buyers my fiance and I felt very taken care of and confident in their expertise, and we would most certainly recommend their services to friends looking to buy in the Chicagoland area! 

Business response:

I'm glad we were able to be a part of this big moment for you both. Congratulations on your first home! 

M. Cardentey's profile image
M. Cardentey 
3 years ago

Working with Jeff and his team made refinancing a pleasure rather than a daunting experience. We closed on the date he provided me when we first started talking. The rate he was able to provide and lock in was also a huge plus. I felt like he was a friend from the start. If you are in need of a mortgage for purchasing or refinancing, you need look no more. Jeff Gomes is the man! 

Business response:

I appreciate the kind words Michelle! You and Manny made my job easy, thank you. 

ChandraRN's profile image
ChandraRN 
3 years ago

We had Pete handle our home purchase and recent refinance. He is so responsive and always willing to answer any questions. We were always aware of all our options and every step of the way Pete was there for guidance. Highly recommend him to anyone wanting straightforward plain old great service! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,337 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.