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Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My wife and I are both self-employed and so it was a long process due to all of the extra verification required from the lender. Matt and his team always kept me up to date and and in the know. They handled our initial loan when we bought the house a couple years ago and that was a great experience too. We moved here from out of state so it was a bit tough to get a loan, but he handled it no problem. The wife and I couldn't be happier. We literally have a friend in Matt. Highly recommend him and his team.
Matt is smart, personable, knowledgeable, resourceful, prompt and dependable. But I think the quality I valued most in Matt is that he is transparent. We knew exactly what we were getting into. There were no hidden fees and no gotchas in the end when it was time to sign the dotted line. We really appreciated that a lot. Not to say he did not help us in other ways. He helped us work through different scenarios where we played around with different interest rates, loan periods (15 vs 30 year), down payments and housing costs b... read more
Martin and his team are extremely professional. They are always on top of everything and constantly communicating. I would definitely recommend him to friends and family.
Business response:
Thank you very much for the kind words Linda, we will always stay in touch and continue helping you with all your real estate plans.
Buying a home during a pandemic, at the end of the year, and with closing day less than a month away would normally be a difficult feat, but Mike and his team made it so easy. I was able to submit documents virtually and they gave me updates from the underwriters throughout the whole process to ensure we resolved every inquiry quickly. I had to close on the home virtually and thankfully Mike and his team were able to provide me that service. It was a new process for everyone involved. I was able to call Mike whenever I had q... read more
It was a pleasure to work with Bob. He was quick to respond to any questions that I had. His answers were informed and easy to understand. He was kind and genuinely cared.
Business response:
Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team.
Tiffany Sime is AMAZING!!! We were 1st time homeowners and she helped us throughout the whole process and explained all the details very carefully. She always looked out for our best interest and for that we will be forever grateful
While some people may dread the process of buying a home, I had an exemplary experience. From the moment I made contact with Lower until I closed on my home, my loan officer was there every step of the way. There are countless mortgage companies working today. It was my loan officer Alex’s professional focus and his “let’s get this done the way that makes you most comfortable” attitude that made Lower stand and and made me stay. He never talked over me or threw jargon my way to confuse the situation. Every step we took was f... read more
This was our first home buying experience and was great with Shawn and his team! He explained every step very well and communicated weekly. I didn’t feel we missed anything in the process and was even able to close locally. Would use Shawn again if needed.
Business response:
Thank you, Glen, for your kind review. We also look forward to teaming up again in the future. Until then, enjoy making memories in your beautiful home!
Joe was extremely knowledgeable and helpful with all my problems and questions. Always answered all my questions and was very patient.
Guaranteed Rate has a 5 star rating with 43,336 reviews.
Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.