This profile has been claimed by the business owner or representative.
Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was able to help my family get our first house and gave great advice throughout the process. He made sure we were doing everything that we needed to do to make sure the loan went quicky and smoothly.
Business response:
Thank you for a sharing your experience with us. We love hearing positive feedback about our customer service and hope you'll contact us again for any home financing needs you may have in the future.
We are so happy to have worked with Chris to secure a loan for our first home purchase. Chris immediately stood out from other lenders we talked to. He was very responsive and provided excellent customer service from beginning to end. Thanks to Chris and his team we were able to act quickly on a listing that is now our dream home. We highly recommend working with Chris!
They were very informative and responsive. It was my first home purchase and my loan was finalized within a month. The team provided clear instructions and information about the loan processing in every step and answered my millions of questions very fast. Getting pre-approval process was fast too just by calling a Dan or shooting an email. Also, I found rate.com's online system helpful by checking the status of the loan as well as uploading documents were handy.
Stephen Griffin with Guaranteed rate helped me make my dream home a reality. He was knowledgeable, responsive , kind and always available to me for questions! He helped me every step of the way! He gave me his cell phone number and responded to text, calls and e mails very promptly. He is very good at what he does and I recommend him and his company to anyone looking for help with home financing. Thank you Stephen! I couldn’t have done it without you! You rock!!!!
Buying my first home was confusing and scary at first, but Stephen helped me to learn about the process and was always there to answer any questions that I had, helping me along the way. I highly recommend working with him!
Francki and her Apex team were awesome! From beginning to end she managed our expectations, answered our questions, and communicated frequently along the way. If you’re in the mortgage market, I highly recommend Francki and the Apex team! 5 stars all the way!
We were first time buyers and Al made the entire process from beginning to end easy and clear. His communication is exceptional. We knew we could count on him to answer each and every question we had. We were first time buyers and he walked us through each step. Alfonso is so knowledgeable and made the process enjoyable. Do yourself a favor and go with Alfonso!
Business response:
Thank you Emily! I appreciate you!
My experience with Joey and his team was great! I had tried another lending company and even my own bank but they would not let me refinance to a conventional loan from an FHA loan because of my debt to income ratio due to child support. I had never been late on any payment either. A friend of mine told me how great Joey was for him so I decided to call and I’m glad I did. He got me out of paying the mortgage insurance with the FHA loan and also a lot lower rate! He even went as far as recommending an insurance provider who ... read more
Val has been great to work with. She has led me through a purchase and 2 refis. I appreciate her straightforward style and very helpful attitude. Never condescending or impatient. Always pleasant and available. Never wasted my time. A great professional to work with.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 43,337 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open at 9:00 a.m.