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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,337 reviews
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Stephen C.'s profile image
Stephen C. 
3 years ago

My wife and I recently used Sean to refinance our house, and he was awesome. Sean is a pure professional and was very responsive throughout the process. We will definitely be recommending him to others in the future. 

Business response:

Thanks for your review Stephen. It’s so great to hear that we could make this a pain free process. We always aim to put our borrowers in the best place possible. Thanks again for choosing Guaranteed Rate! We look forward to working with you again in the future. 

Bill's profile image
3 years ago

Yesterday we completed our 10th mortgage with Matt and Scott! The customer service is second to none when you’re working with this team. They have gone above and beyond every time to make sure that we get the very best rates and very lowest closing costs possible. They can definitely get you the lowest rates around and provide the best service at the same time. 

traviswkelsey17's profile image
traviswkelsey17 
3 years ago

Can’t say enough about Shawn and his team. The over communication and weekly check ins from Shawn and / or the are something that makes you feel comfortable through the whole process. Not only do they follow up through the process weekly, they check in on you multiple times after everything has been finalized. 

Business response:

Thanks, Travis, for your great recommendation. It is our pleasure to take care of you and give you the best possible experience. We can’t wait to team up with you in the future. Until then, we hope you love your new home as much now as when you first bought it. 

Jake's profile image
3 years ago

2nd property purchase. All went almost fully smoothly. Only thing was I wish it was reccomended to use a POA instead or mail out for signing for out of state and military buyers. I would recommend the team as a lender. 

user775445's profile image
user775445 
3 years ago

We have worked with and trusted Joseph Jones for mortgages on several properties. We would recommend using him for any loan type ( VA, second-home, investment, construction, etc.) . He is very knowledgeable, always friendly, and will assist with questions and recommendations on mortgage options. 

nallathambi rajini's profile image
nallathambi rajini 
3 years ago

Tom was very easy and flexible to work with, the most key part is loved his follow-ups provided at every stage throughout the loan process. Like the way, things moved for quick closure and easy document upload process provided. I had a complex scenario where I had to go back and forth around refinance decisions, Tom really made the transition smooth and friendly handling the complexity involved. 

Business response:

Thank you for the recommendation and kinds words. I'm always here to help! Call me anytime if you need anything.  

J Sawyer's profile image
J Sawyer 
3 years ago

Have worked with Tom several times originating new loans and refinancing. His team is efficient, smart and communicative and would recommend him and his team highly. 

Business response:

Thank you for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

ERASMOACEVEDO's profile image
ERASMOACEVEDO 
3 years ago

my name is eramo Acevedo I recommend Jonathan Soto so that What people? do not look for for your first home loan Jonathan Soto is a good professional as well. a good counselor is very good at the job he did with me I thank him a thousand times because he put up with the loan for the lamp my house I recommend it to all people, please look for him to help you Is very professional, is very serious, is a hard worker. It is trusted is very reliable, but that the whole person looks for him and him for his next home loan that with ... read more

brian5505's profile image
brian5505 
3 years ago

Joseph and his team did an outstanding job through every step of the process. I would absolutely recommend him to anyone who is looking for a new mortgage in the Murrels Inlet Area. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,337 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.