Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,337 reviews
Select a rating
Jonathan's profile image
Jonathan 
3 years ago

Cathy and each and everyone of her team were all pleasant to work with. The team is efficient and their website Simple made things easy to upload documents. Closed refi in 1.5 months. 

Alexandra S.'s profile image
Alexandra S. 
3 years ago

Caleb and his team have been a HUGE help in the mortgage process. This is my first time buying a home, and as such I felt lost, confused and had a ton of questions. Caleb and his team have been able to guide me along this journey, and have been super patient in answering my questions and making this a smooth and relatively stress-free process. Couldnt be more grateful to have this team on my side! 

Lingxiang Yu's profile image
Lingxiang Yu 
3 years ago

We are first time home buyers with almost zero knowledge. At the very hard time, when the seller only accept local mortgage companies, we found Jeff and he helped us out of that tough situation in very short turn-around time! After that, he found great rate for us, provided detail and great knowledge of mortgage to us, helped us throughly difficulties of appraisal difference and handled all the mortgage related questions for us very quickly and patiently. Thank you very much! 

Business response:

You're welcome Lingxiang, my Team and I are so happy to have helped. 

Austin H's profile image
Austin H 
3 years ago

We recently purchased a home and we used Dianne Steffey as our lender. She was able to get us a highly competitive rate, and her team was able to get us through the entire process in 21 days. We made our offer on Dec 9th and closed Dec 30. We could not have asked for a better team to work with. Super responsive, knowledgeable, and eager to help. 

Business response:

Austin, it was great working with you and Keri! You all were AWESOME!!! I'm happy we were ablet to exceed your expectations. This is what we work towards every time. Enjoy your new home. God bless! 

zuser201608181602341's profile image
zuser201608181602341 
3 years ago

Chantal went above and beyond to help us close on our dream house. She was very knowledgeable about the market, helped us structure our financing to achieve our goals, and even came through and pushed everyone to close early! I would highly recommend working with her for any home financing needs. 

Kevin's profile image
3 years ago

We worked with Tracy back in 2015 and then again in 2020. Both times had a great experience. His goal is always to provide the best service and advice for your loan. He was able to get us great rates both times and he closed on time both times. He and his staff are thorough and get the job done. More than anything we trust his work and guidance and that can't be emphasized enough. 

Bhabani's profile image
Bhabani 
3 years ago

Great experience. Couple of points 1. As a first time buyer i didn’t know much about mortgage application process but Cathy and her team (Beth & Susan) made it seamless. i just uploaded necessary documents needed for approval, from then on it’s just autopilot. They keep updating me about the progress and addressed my concerns. 2. During the crazy bidding process, many times she issued updated mortgage approval quotes even not knowing i will avail their services for mortgage if my bid were accepted. 3. Her team was very very ... read more

Jennie B.'s profile image
Jennie B. 
3 years ago

Corey and team made the home mortgage process so easy. We got a great rate, excellent service, and were kept informed the whole way through to closing. I highly recommend and we will certainly work with Corey again on our next purchase. 

Amy's profile image
3 years ago

Eric was the absolute BEST to work with. From start to finish, he made this process flawless. He responded to my questions and concerns at all hours of the day. Was very well educated and explained everything in detail. We would have been lost without him and am so lucky to know him! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,337 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.