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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,337 reviews
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andrew coombs's profile image
andrew coombs 
3 years ago

Jon did an excellent job with our loan, very professional and detailed. We really enjoyed working with him because he was patient in the process of us buying the house. 

zambogazpaz's profile image
zambogazpaz 
3 years ago

From beginning to end the service we received from Joseph and his entire team was exemplary!! We have purchased several homes in the past and this by far was the simplest, most straightforward process we have encountered. Joseph and his team were responsive, informative, and made this a user friendly experience. I would recommend highly!! 

denellen's profile image
denellen 
3 years ago

Can your lender be your friend? From my first phone call to Joseph Jones through my closing, Joseph was available to answer all of my questions, address my concerns and be accessible at all times. Within days my mortgage application was completed and approved at a very fair rate. I highly recommend Joseph Jones at Guaranteed Rate for your financial needs. 

user7097736's profile image
user7097736 
3 years ago

Now is the time to refinance your mortgage. I was hesitant to start the process for fear of all the paperwork. I am so happy I decided to go through the process. Ryan and his team were great to work with. They helped me through the process, answered any question I had, and made everything very simple. Highly recommend 

Business response:

Cannot thank you enough for the compliments! Truly a team effort! 

sgpmich's profile image
sgpmich 
3 years ago

Joseph Jones and his associates Guaranteed Rate made the loan application a breeze. They were always quick to respond to questions and made the process seamless. A First Class Operation and Company. 

cypress933's profile image
cypress933 
3 years ago

Our Realtor recommended we work with Joseph and his team and we are glad she did. Everyone was professional friendly and knew their stuff. We worked mostly online since we were moving and the process was very easy exchanging documents. Would highly recommend to anyone. 

Kema H.'s profile image
Kema H. 
3 years ago

Tiffany was wonderful. Working with her was the best decision I made. She has a calm, gentle nature and is extremely patient. Tiffany walked me through the process step by step and explained everything in detail. She’s sincere and goes above and beyond for her clients. Not only was she able to get me a lower interest rate, she also managed to lower my fees and closing costs to almost nothing. I could honestly say i have no complaints. I would recommend her to anyone. 

jastokes12120's profile image
jastokes12120 
3 years ago

Joseph and the staff at Guaranteed Rate were excellent. They were extremely knowledgeable and helpful through all steps of the refinance process. Highly recommend. 

Timothy Deffebaugh's profile image
Timothy Deffebaugh 
3 years ago

Shawn has been amazing to work with. He is very passionate about taking care of his customers and it comes through over the phone in every conversation. He answered all of my questions and shared his advice based on his vast industry experience and everything went smoothly from start to finish. I especially liked that he set clear expectations and the entire team worked around those expectations to ensure we moved things along in a timely manner. You won't regret working with Shawn and his team, I would highly recommend him. 

Business response:

Timothy, thank you so much for your recommendation! We take pride in delivering a fantastic experience, and we’re so glad you could receive our best. May you have many beautiful years in your beautiful new home. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,337 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.