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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,340 reviews
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Justin's profile image
Justin 
3 years ago

While shopping for a mortgage, Cathy was recommended to me by my real estate attorney. Cathy was very prompt and responsive, getting me all the information I needed and pre-approval letter almost instantly. She got me a great rate of 2.5% on a 30 year fixed, coming in well below the other rates I had gotten. The application process was all through a web portal where you could easily see your current status and upload all necessary documents. Considering how some other lenders do this, this was a very pleasant experience. We ... read more

Justin's profile image
Justin 
3 years ago

While shopping for a mortgage, Cathy was recommended to me by my real estate attorney. Cathy was very prompt and responsive, getting me all the information I needed and pre-approval letter almost instantly. She got me a great rate of 2.5% on a 30 year fixed, coming in well below the other rates I had gotten. The application process was all through a web portal where you could easily see your current status and upload all necessary documents. Considering how some other lenders do this, this was a very pleasant experience. We ... read more

Steve's profile image
3 years ago

Tadeh was exceptional in the lending process. We spoke to him a total of 2 times during the entire process (which is a good thing!). I would highly recommend him and his services. 

Dustin's profile image
Dustin 
3 years ago

Sean was very helpful and quick to respond to our questions during our refinancing process. Just about everything was done online which made it super easy. 

Business response:

Thanks for your review, Dustin. It’s great to hear this was a smooth process. Thanks again for choosing Guaranteed Rate! We look forward to working with you again in the future. 

zuser201507200655225's profile image
zuser201507200655225 
3 years ago

Alfonso and the team including Evan were beyond amazing at what they do. They have it down to a science and hold you by the hand every step of the way. The organization and follow up is on point!! Completely satisfied with all their effort and services! 

Business response:

Thank you for your business and support! 

Joe C's profile image
3 years ago

Jeff was referred to us by our financial advisor and for good reason. He was always available to answer our questions, listened to our needs, provided sound advice and gave us several options to allow us to choose which term worked best. We were impressed with Jeff's knowledge of the industry and were appreciative of his patience and demeanor. I would recommend Jeff without hesitation. 

Business response:

Thanks Joe, it was great being able to assist you and Kim in this refinance. My team and I look forward to your future referrals. 

Tony Cordova's profile image
Tony Cordova 
3 years ago

I've been dealing with Martin and his associates for years. We've worked with Homebridge on both purchase and refinancing. The Homebridge team make the financing process a breeze. They're with you step by step and always available if you have questions. Their customer service is hands down the best I've ever experienced not only in the mortgage finance industry but anywhere. From the beginning of the process to end they are in communication with thier clients. The follow up even after you close is amazing. They are always ke... read more

Business response:

Thank you for the kind words Tony! Look forward to continuing to assist you and your family for many years to come. 

Johny Anderson's profile image
Johny Anderson 
3 years ago

Pat was with me & my wife throughout the entire mortgage process. Pat provided quick and most time instantaneous responses to all of our questions and concerns. At no time did I feel concerned or worried. Truly professional. This is the second time my wife and I have worked with Pat, each time we had the same experience. 

Business response:

Johny it had been awhile since we had worked together and it was my absolute pleasure to help you again 

wendyczaj's profile image
wendyczaj 
3 years ago

I started my refinance with Tracy Padget the first week of December 2020 and was all done and closed by 12/31/2020. The process was extremely easy and Tracy and her team were fantastic. This was the easiest refinance I have ever experienced. I will be recommending Tracy to everyone I know that wants to go through this process. 

Business response:

I am so happy I could help! You were a pleasure to work with and I will be honored to help anyone you refer! Stay in touch! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,340 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.