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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tom was about as hands-on and responsive as could be imagined. Refinancing involves the gathering of a lot of financial data, but under Tom's guidance, the process went very smoothly and methodically (and was pretty easy, overall), and Tom was always there to answer questions. He would check in regularly to make sure that all was going well. I even teased him about a very late-night e-mail, asking him if he ever slept, and he responded "never!" Judging from the excellent service he provided, this may be true.
Business response:
Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Thank you for the recommendation! Congrats to you again.
Tom has helped me since 2002. From closing on my first home to multiple re-fi’s. He provides exceptional service, answers every question immediately and always gets me the best rates. I highly recommend him and would never go to anyone else!
Business response:
Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Thank you for the recommendation!
We cannot say enough. Michael and his team were extremely responsive, informative, organized, and helpful. The process was easy. We’ve had experiences in the past that ran from not bad to just ok to terrible. Don’t get stuck with a bad mortgage company! It will effect every part of the process! We highly recommend Michael and Guaranteed Rate Affinity!
Great experience. Helped explain all the details to myself (first time home buyer) and find a great loan that worked for my specific needs. Would highly recommend to others.
Business response:
Thank you, Robert! I am honored to have helped you into your first home. Wishing you all the best! Really appreciate your review.
I worked with Chris in 2020 to refinance my home. Chris was very knowledgeable and very responsive throughout the process. I highly recommend Chris is you're looking for a new home or refi.
Esmeralda got us an unbelievable rate, worked out the worst case scenario and delivered the best, was communicative throughout the entire process and there were days she stayed up till late working on our case to meet deadlines. We had a great experience with her and look forward to working with her again in our next purchase.
We received great rate and awesome experience . My husband and I shopped around many places and Caliber offered us a rate that was much lower than many major banks. We had many questions since we were first time home buyers. Lysa was very patient with us and helped us through each step.
We had a thoughtful, responsive experience and appreciated all the TLC. Lysa and her team did their best to navigate the complexities of funding our loan with all the challenges of Covid-19. They did this masterfully, supporting us with all the documentation and verification questions in a timely way.
Chris is just fantastic to work with. When you work with a lender, you look for someone who puts the clients comfort and interests (and the interest rate :) ahead of everything; is transparent, responsive and creative. Chris is all of that and more and goes the extra mile. I would highly recommend Chris to anyone looking to buy or refi !
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 43,340 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is open now. It will close at 5:00 p.m.