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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,396 reviews
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bjc's profile image
3 years ago

Erica was recommended by our realtor and are we glad she was! We told her what we were looking for and she offered recommendations and choices for our situation. She was always on top of everything and was extremely timely in responding to our questions. She was readily available to assist us anytime - including on a Sunday afternoon! Even when we ultimately purchased a new home and decided to go with a different lender due to closing help, Erica was so gracious and offered to help us in any way she could. We will definitely... read more

Chris Arico's profile image
Chris Arico 
3 years ago

I have worked with Val and her team at Guaranteed Rate for years for 5+ mortgage transactions. They are all extremely helpful, knowledgeable, and get the job done quickly. I have nothing but the best to say about Val and the GR team. 

aaronwerner1's profile image
aaronwerner1 
3 years ago

I have used Val 2x now and her service is unmatched. Val is responsive and detailed. During our most recent home purchase Val and her team kept us updated throughout the entire process. The process was smooth as can be and allowed us to close timely on our new home! Val was always available to answer our questions and worked with us to get the BEST rate possible. We would highly recommend using Val and her team for your needs. 

S. Clince's profile image
S. Clince 
3 years ago

We have been working with Tom and his team for almost 20 years and he has never let us down. They are always available, proactive and their ability to communicate is second to none. I have always appreciated the follow up and follow through. Over the past several years the continued investment in online tools has made the home purchase and refi process even more efficient and effective. I highly recommend Tom for all your mortgage servicing needs. 

Business response:

Thank you for the recommendation and kinds words. I'm always here to help! Call me anytime if you need anything. 

John Baik's profile image
John Baik 
3 years ago

It was our first home purchase, and Val had guided us throughout the process promptly and accurately, identifying and kindly explaining any issues that may arise in the process. My loan was not a plain vanilla loan and had to be issued in a 30-day window. Regardless, Val found us the right lender that best fits our situation. Home purchase financing is not so simple as I had initially anticipated, and Val was instrumental in closing the deal within the planned timeline. She has never pushed us unlike many other mortgage brok... read more

Mollye Levin's profile image
Mollye Levin 
3 years ago

Loved working with Val - she proactively worked out a lower rate for me, after we locked in an initial rate. Also refinanced with her recently and she did a great job with that too! 

Greg D.'s profile image
Greg D. 
3 years ago

Sheila was amazing to work with. Always available during and even after business hours. Sheila made a difficult process tolerable. I am ever great full for her tenacity and dedication to get the job done. Sheila has become more than a business relationship through the process I would call her a friend as well. I can’t say enough good about her. Truly, a happy customer. Honest, integrity, and diligence!!!! 

CJW's profile image
3 years ago

Michael was such a great person to work with. Very detail oriented and he was soo nice, we used him twice! (For purchasing and refinancing) Highly recommend using his services! 

Janusz Sowinski's profile image
Janusz Sowinski 
3 years ago

Before I spoke with Jack I was dealing with a bank. Needles to say Jack was faster to respond and easier to deal with. I prefer to speak with a person instead of constant emails. Paperwork went through nice and quick on his on line site. Closed nice and fast without any headaches. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,396 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.