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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I found Charlie and HomePlus through Bankrate.com. He was extremely patient as I shopped around for the best rate and lowest closing costs for our refinance. When I was ready to pull the trigger, he quickly sprung into action, and less than a month later, our refinance was funded! Great customer service and attentiveness. Thanks Charlie and HomePlus!
Shawn and his team were so amazing! They went above and beyond to make sure we were informed, answered questions, and stepped through each process. No matter the time or day, Shawn replied to texts and emails fast and professionally. The process was smooth and painless. Highly recommend!
Business response:
We strive to deliver an exceptional experience for everyone we serve, and we are so glad you gave us the opportunity to serve you! Congratulations on your new home. Thank you for taking the time to give your heartfelt review. We wish you both a joyful Christmas and prosperous years to come.
I worked with Ryan to refinance my home. Considering how rates are falling and the pending cost of doing a refinance coming in the near future, I was really anxious to get this done. I initially was going with Rocket Mortgage, but found out they were charging me almost double the cost I ultimately ended up with. Hidden costs of the origination fee, added discount fee to buy down my rate which was not really saving me anything in the long run, the appraisal fee, and title/registration all really drove up the price of the mort... read more
Business response:
Thank you Pamela, it was terrific working with you!
Eric and his team were very professional and responsive. Everything moved along quickly and smoothly. I would look for Eric for future mortgage option.
Eric was great and helped us every step of the way with our loan! The process was very smooth. He answered all of our questions that we had. He was always available and still is available to us at anytime!
Eric was great to work with on my house refinance. Rates were at an all time low and while I knew it was a great time to refinance, I was dreading the entire process. However, Eric was great to work with as he simplified everything and guided me from start to finish.
Jason, Will and the entire team are amazing to work with. They helped with the home buying process SO much and was there every step along the way. So grateful for them and would 100% recommend to anyone looking to buy a home!
Business response:
Thank you for the great review. You were amazing to work with!
This isn't our first home purchase rodeo. In fact, this is our fourth time. We kind of expected to go with our regular bank, but our realtor suggested Michael b/c he had a really great reputation in ensuring that "if he guarantees it, then the loan will definitely go to closing", and in the current market we needed every bit of edge we could get. I was really happy we went with him. He was very knowledgeable about all the changes going on in the market due to COVID, employment statuses, etc. and was super helpful in making s... read more
Micheal and entire team were absolutely fantastic. The services were beyond my expectations. The entire loan process was completed in a timely manner and I definitely would love to work again in the future.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 43,396 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open at 9:00 a.m.