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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,396 reviews
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Keval Parikh's profile image
Keval Parikh 
3 years ago

We recently bought a house a month ago. As first time homebuyers, everything was extremely overwhelming. When we started to look for a mortgage company we called a few places. I spoke with Jack MA of guaranteed rates. Jack was very personable and helpful. I think I bothered Jack with questions almost every Monday and he always made the time to help and answer them. Towards the time of closing, everything was prepared for us. We did not have a single glitch or delay as far as our mortgage and funding. Jack was there at every ... read more

Nar Hovakimyan's profile image
Nar Hovakimyan 
3 years ago

Tadeh was extremely swift and efficient in helping with our home. Tadeh made the process extremely easy and he was readily available any time we needed assistance. The process was faster than anticipated and Tadeh was on top of it every step of the way. We highly recommend working with Tadeh and are so grateful for his assistance in this huge decision/purchase! 

Kennie Swanson's profile image
Kennie Swanson 
3 years ago

From start to finish Jeremiah and the team made buying a breeze. He was super fast and responsive which is a top quality especially in a competitive market. He was also very patient as we ran through multiple scenarios and numbers to ensure we were comfortable with the finances. All around fantastic experience ... thank you Jeremiah for helping us throughout the journey! 

Jennifer Harman's profile image
Jennifer Harman 
3 years ago

Processor Kathy was very organized and kept us on track, Steve was included on all the communication so everyone was aware of what was needed when. Steve has a wonderful soothing presence at closing—a lot of work happened behind the scenes, but it all felt effortless to the customers and partners. Thank you for the partnership and smooth, on time VA closing! 

Julian Mares's profile image
Julian Mares 
3 years ago

So were do I start. We finally closed on our dream home, in Indiana of course. Moving a cross state lines was a no brainer. Even though I was introduced to Izabel in Illinois she was able to close my deal in Indiana. WHAT!!! That was priceless. So we decided to move into new a 1 year old home that has never been occupied except for showings, you see it was the spec/model home from builder. The listing read closing in December 2019, that didn't happen, then builder pushed it out til Feb 2020, didn't happen finally we closed M... read more

mshohen1's profile image
mshohen1 
3 years ago

Jack was extremely knowledgable and highly informative throughout the entire process. He was able to secure me the best rate and provided excellent customer service from the beginning of the process through closing. I couldn't recommend him high enough. 

todd c parker's profile image
todd c parker 
3 years ago

Samantha was so wonderful to work with. She was a voice of calm and reason in what otherwise was a very stressful time (which I'm sure is true for most first time buyers). She was responsive, helpful and upbeat. She really helped me understand the process and what to expect. I would absolutely recommend her to anyone looking for a mortgage. 

Lindsey Backstrom's profile image
Lindsey Backstrom 
3 years ago

Chris truly went above and beyond to support us through the home purchasing process... and we as buyers really required patience and flexibility. Chris never wavered. He was always available and quick to address our questions. We could not have reached the “finish line” without him. 

catania deborah's profile image
catania deborah 
3 years ago

We recently refinanced our house with Jennifer Fairchild at Guaranteed Rate which has always been a dreaded experience in the past. What a painless experience this was! Everyone one we dealt with through the process was professional, knowledgeable, and helpful . We won’t think twice about refinancing in the future with Jenifer and her team! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,396 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.