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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,397 reviews
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Brian Deutch's profile image
Brian Deutch 
4 years ago

Cathy and team provided us with an excellent rate, far below anyone else we talked to and the online process was easy and intuitive. As first time homebuyers this was a seamless experience. 

katherinalococo9's profile image
katherinalococo9 
4 years ago

Petya made our first time home buying experience even more memorable. She was always available to answer any questions, she had great follow up & communication with us throughout the whole process. She is honest , caring , and overall an expert in what she does ! We couldn’t be more grateful to work with her. She made the biggest transaction in our lives very smooth ! 

J King's profile image
J King 
4 years ago

Jonas was a great lender to work with! Anytime I called or texted with a question he was quick to respond. The entire process from application to close was incredibly fast. Closing fees were low and the rate was better than my bank. I will definitely use Jonas again. I would unequivocally recommend him for lending needs. 

Susan Malchow's profile image
Susan Malchow 
4 years ago

Jonas helped me get a loan on a home and work through the challenges that were unique to my situation. He was with me every step of the way, on top of all the details, worked hard to secure the loan, answered all my questions, was very understanding of my situation, and totally had my back! I couldn't have been in better hands! We were in consistent communication throughout the process which insured a smooth experience for everyone involved. Jonas works hard to get the job done and I couldn't have had a better person see me ... read more

Dylan Schwarm's profile image
Dylan Schwarm 
4 years ago

Matt and the entire NFM team are extremely knowledgeable and will help step you through the whole process!! Not only did Matt stay in touch throughout the whole process but he made sure to explain in detail what he was doing and why it was being done. Often times buying a home can feel like the lender is speaking a foreign language but with Matt he always made sure we understood what he was doing. Would highly recommend working with Matt and anyone on the Sandell team! 

Almira's profile image
Almira 
4 years ago

Cathy and her team is amazing! Being first time home buyers, we are not really familiar with anything about the loan process but Cathy made sure that she's there every step of the way. She is very responsive with calls and text messages to answer all our concerns. The process took only 1 month for us from the pre approval to closing. Everything is very quick because her team is always on point and would always be ahead of schedule. Cathy is a pleasure to work with and I would recommend her to everyone in a heartbeat for a fa... read more

Eric B's profile image
Eric B 
4 years ago

Tom and his entire team are very knowledgeable, responsive, and easy to work with. Tom is willing to take phone calls at any time of day. Our refinance went through without a hitch. Thanks for everything! 

Business response:

Thank you Eric for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free. 

KatC's profile image
4 years ago

Jason and his team put together a mortgage (great rate and low fees!) in a matter of days when conventional banks would not touch us (great credit/retired/no income/living off savings) and we had all but given up. They are fabulous to work with, very responsive, and no hassle. We are so thankful that our agent, turned us on to them. Highly recommend. 

arlenepisa's profile image
arlenepisa 
4 years ago

Ashley Card who works for OPES Advisors Flagstar Bank was wonderful to work with. She provides exceptional customer service. I highly recommend her for any type of loan services that you need. She understands the customers needs and gives them the best service possible She was an absolute pleasure to work with You can’t go wrong with Ashley on your team Arlene Garcia 

Business response:

Thank you for a sharing your experience with us. We love hearing positive feedback about our customer service and hope you'll contact our team again for any home financing needs you may have in the future. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,397 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.