Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,399 reviews
Select a rating
afyghaemi's profile image
afyghaemi 
4 years ago

Mickey was excellent. Helped me with each step of the way. He was always one phone call away. This was the first time I was buying a house by myself, it was pretty intimidating. Mickey and his team made it a breeze. I have recommended Mickey to all my friends and family. 

sestone503's profile image
sestone503 
4 years ago

She was highly recommended by my realtors. I navigated the process with her guidance and support. Chantal clearly explained necessary documentation and assisted me with submission. As I am not tech savvy the thought of the process was daunting at first, but I soon felt comfortable and confident that success was in reach with her help. Seven months later Chantal reached out to suggest that with falling rates I could lower my payments with a refinance. That has now been successfully attained as well. 5 Stars! 

L&H's profile image
4 years ago

Ashley was wonderful. She explained everything clearly, kept us on track, was patient with and responsive to our questions and concerns, and did it all with a smile. We highly recommend Ashley and would absolutely use her again! 

Business response:

Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team. 

Andrea's profile image
Andrea 
4 years ago

Matthew and his team walked us through our mortgage refinancing in a way that was easy and simple to understand. We had originally started talking to another lender and stopped because the process and the information was overwhelming. Thank goodness we went to Matthew (who did our initial mortgage too). He got us a great rate and made the process as seamless as possible. 

angelaschendel's profile image
angelaschendel 
4 years ago

Tadeh was very professional while we where working with him. He was very friendly and always answered all of our questions. Tadeh always answered his phone we never had to leave a message. 

delhi4185's profile image
delhi4185 
4 years ago

We want to thank Nick Long for his tremendous professionalism and customer service. He attended to us as family and made us feel part of his. We brought our home and every step of the way he was there. Thank you again 

Almira's profile image
Almira 
4 years ago

Cathy and her team is amazing! Being first time home buyers, we are not really familiar with anything about the loan process but Cathy made sure that she's there every step of the way. She is very responsive with calls and text messages to answer all our concerns. The process took only 1 month for us from the pre approval to closing. Everything is very quick because her team is always on point and would always be ahead of schedule. Cathy is a pleasure to work with and I would recommend her to everyone in a heartbeat for a fa... read more

bbaratz2's profile image
bbaratz2 
4 years ago

Mike was very professional and very helpful in getting us a lower mortgage rate. Anytime we had a question he got back to us in a timely fashion. We highly recommend Mike for your refinancing needs. 

Business response:

Thank you for your review. Very much appreciated. I'm glad we were able to get this done for you per your request. Mike 

sb8man15's profile image
sb8man15 
4 years ago

Worked through some very challenge things with me to secure the loan. She was great - would recommend Julie every time. Second time she secured a mortgage for me. would without a doubt do a third with her. 

Business response:

Thank you, glad we could get this closed for you! Enjoy your new home! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,399 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.