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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,402 reviews
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BCR's profile image
4 years ago

We have used Guaranteed Rate a number of times in the past because of Tom Lavallee and his crew. They are efficient, helpful and easy to work with. They respond immediately to questions with helpful answers and always seem to have our best interest in mind. Wouldn't work with anyone else! 

Business response:

Thank you for the recommendation and kinds words. really appreciate the trust you have in me and my team. Thank you for the recommendation! Call me anytime if you need anything. 

Terrence B.'s profile image
Terrence B. 
4 years ago

Tom and his team has handled all of my property purchase and refis for the last 15-yrs or so. I wouldn't have it anyway. Even in this hectic market of purchases and refinancing, Tom and team were on it. Top notch people all the way around. 

Business response:

Thank you for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

Joshua Staheli's profile image
Joshua Staheli 
4 years ago

Larisa and Movement were amazing from beginning to end! Not only was the rate lower than other quotes, the process was very quick and easy. Larissa went above and beyond to help us get the house we wanted. Financing was so efficient, we closed a week early and if there hadn't been a holiday in the middle of the week, we would have closed sooner. I wouldn't have gotten the house without Larisa, period. 

David Covarrubias's profile image
David Covarrubias 
4 years ago

This was my first time buying a house thru a real estate co. and I had no problems, Dianne was on top of things when i needed to submit them. It didnt matter what day or time it was, she would remind me of what I needed to do & when, Dianne is very driven on her part of helping to get results. I told Dianne & her team Thank you for there commitment & dedication many times as they are soo very helpful. As a result of their hard work for me I got a beautiful house in Converse Tx and again THANK YOU Dianne for all that you've d... read more

Business response:

David, it was such a pleasure working with you. My team and I thoroughly enjoyed working with you on the purchase of your new home. We love making the dream of homeowership a reality. God bless you and enjoy your new home! 

Alan Bloom's profile image
Alan Bloom 
4 years ago

Todd keep us informed every step of the way. Super professional and very easy to work with. Couldn't be happier with the service and results! Good job! 

James Thomas Gordon's profile image
James Thomas Gordon 
4 years ago

I was introduced to Ashley as I was seeking to re-finance my home in Atlanta, Georgia. After being connected to Ashley, she swiftly responded and we were submitting the re-finance paperwork within days. Along the re-financing process, Ashley kept me apprised to the latest updates -- and any information that was needed to keep the process moving. Please know that I cannot be any more THANKFUL for her personal attention to support me with fulfilling my re-financing endeavors. 

Business response:

Thank you for sharing your experience with us, James. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team. 

Shail's profile image
4 years ago

Easy and Simple process to submit documents Good and prompt responses/communication Very positive experience Updated all parties at every step Has good knowledge of mortgage process 

Business response:

Thank you so much for the kind words Shail! Glad to hear that your experience was easy and painless! My goal is to always make sure my clients are a priority, kept in the loop and satisfied. Looking forward to working with you again. 

denglandpac's profile image
denglandpac 
4 years ago

Joey and his team were great! This is the third refinance we've done with him and we could not be more pleased with our experiences. He has always given great advice and the service has been phenomenal! 

ssandison6's profile image
ssandison6 
4 years ago

Tom is extremely professional and knowledgeable. He walked us Through the entire process. Every step could be done at home, which was wonderful. We greatly appreciated the fact that there were never any unpleasant surprises - Tom Delivered on all commitments made. 

Business response:

Thank you for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,402 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.