Guthrie & Frey Water Conditioning LLC

Mary G 

on BBB

a year ago

I replaced my water softener and filtration system for drinking water with Guthrie and Frey. Their prices were much better than a competitor's prices (who I had been using previously). The water filtration filters needed to be changed. When the serviced person came to bring salt and do the filter change, I asked him to show me how it is done so I could do it myself in the future. He was very helpful and polite. Thank you Guthrie and Frey for reliable products and quality service! 

Dennis V 

on BBB

a year ago

I just wish all vendors were as reliable as Guthrie & Frey. 

Susan U 

on BBB

a year ago

Our first experience with Guthrie and Frey was back in June of 2021. They installled a new water softener and they are great. Their staff is great. After having to put in a new well-pump in in November of 2022 our water pressure was extremely slow. The pump people came back out but is was still bad. I called Guthrie and Frey and told them that the well people said it could be our iron curtain. Out came the salesman and he checked everything out. Our unit could be replaced. They arrived a few days later. The two guys were so ... read more

Bob R 

on BBB

a year ago

We have lived in ********* since **** in which we were exposed to our first well system. Over the last 18 years Guthrie and Freyhave been our go to company in either servicing or replacement of our system. Always prompt and professional and have never given us a reason to shop around.*** * *** ** 

Charlotte F 

on BBB

a year ago

I have used Guthrie & Frey for 3 years since I built my home in Town of *******. I have always had city water services, and this is the first time I needed a well, water softener, an iron curtain, and a filter. Craig's services were outstanding, and he explained everything to me completely. Also, if I have any questions at any time, he is always available to answer them. The maintenance service staff are also great, and they are very professional and helpful. They explain what needs to be done so I understand what's happenin... read more

Christopher W 

on BBB

2 years ago

Our city water was meeting legal requirements, but it frequently smelled/tasted either a bit dirt-like or sulphur-y. I shopped around and Guthrie & Frey is definitely not the cheapest it most cases. However, I had several reasons for going with them. First, my parents had an iron filter/curtain and new softener system put in a couple years ago after also shopping around and going with them based on reviews. My mom continues to rave about them to this day and got another very close family friend to update their softener syste... read more

Roger S. 

on BBB

2 years ago

We have used Guthrie and Frey for the last five years. They are remarkable, professional, prompt. They welcome your questions, check and double check everything and clean up everything before they leave. They took a lot stress out of our lives with their products and systems. The office management is always super friendly and helpful. No surprises is what I like as well. 

Jan R 

on BBB

2 years ago

Excellent service! I have been a customer for almost 20 years and recommend them without any hesitation. 

Holly R 

on BBB

2 years ago

Guthrie and Frey provided us with prompt and friendly service at a fair price. They answered our questions and gave us an honest opinion on whether to fix our existing water softener unit or to have a new one installed. In the end, we decided to have a new one installed due to our water conditions. That process was fast, easy and seamless. The service technician was in and out in less than 2 hours and was professional and knowledgeable. We were pleased with our overall experience.