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Guthrie & Frey Water Conditioning LLC

5.0
  • Hartland, WI

About this business

Guthrie and Frey is a full service water conditioning company, offering expert advice & value since 1974 in the Greater Milwaukee and Waukesha, WI areas. Water Softeners Waukesha and Milwaukee Wisconsin We service a wide range of customers – both residential and commercial in the greater Milwaukee and Waukesha area as well as all of Southeast Wisconsin. Serving you better. 3 months’ rent free on all rental and rent-to-own agreements. One year interest free rent-to-own available on all equipment. Extensive warranties. Fix... read more

Location details

1125 Richards Rd, Hartland, WI, 53029, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0830 reviews
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Katie M's profile image
Katie M 
3 years ago

Did a great job coordinating our installation in a timely manner and then was able to adjust and additional services with no issues. Always pleasant when I spoke to Craig and did a great job of instructing his crew on what was to be done. Would use them again in a heartbeat! 

Business response:

Thank you so much Katie, for taking the time to share your experience. Craig is a true asset and we are fortunate to have him on our team! 

Steve T's profile image
Steve T 
3 years ago

I recently had Guthrie & Frey out to install a new iron curtain and a R/O system for my ice maker. The two technicians who came out to do the install were on time (calling just before arriving), polite and friendly. They were more than happy to answer all the questions I had for them, they were respectful of my property and seemed to be very efficient in their work. I was very happy with everything done. 

Business response:

Thank you Tom. We sincerely appreciate you taking the time to share your experience. We will be sure to pass along your feedback and give both Logan and Matt a well deserved pat on the back! 

Phyllis's profile image
Phyllis 
4 years ago

Matthew and Shannon refreshed my Reverse Osmosis system efficiently and expeditiously. Matthew also brought with him 3 options for the change of the R/O spigot, which I appreciated. They brought in the 2 80 lb. bags of salt and put them in the water softener. The best thing, though, was how cheery and personable both of them were. We were their last stop of the day, and they took time to be sure everything was just as we wanted it. Matthew also checked out a question I had about our iron curtain, and I had not forewarned the... read more

Sarah H's profile image
Sarah H 
4 years ago

Vey professional, fast and reliable! They installed a new water softener for us and removed the old unit. They had masks and shoe coverings which I appreciate it. Right on time! 

Business response:

That's great to hear Sarah! The health and safety of our clients and entire crew is of the utmost importance. We appreciate you taking the time to share your experience! 

Werner Z.'s profile image
Werner Z. 
4 years ago

Liked the commercial and thought I would give them a opportunity to check my water system and ask for advice. Was not disappointed they fixed what needed fixing and replaced the water softener. The estimator was friendly and knowledgeable and professional.. The two installers were on time and friendly and fixed everything and cleaned up as if they were never here. Very satisfied. 

Business response:

Thank you so much for taking the time to share your experience Werner! We take great pride in a job well done. We look forward to working with you again in the future! 

CHARLES S's profile image
CHARLES S 
4 years ago

Scott was very professional, knowlegable, courteous and took time to answer my questions. The turn around time from placing the order to when the product was installed was just a few days. The installation from start to finish took about 2 hours. Scott was observant of Covid-19 guidlines which was appreciated. Charles S. 

Business response:

Thank you for taking a moment to share your feedback, Charles. We always enjoy hearing that our team members are making pleasant experiences out in the field. I will be sure to let Scott know about your kind words as that's what propels all of us! 

Colleen H's profile image
Colleen H 
4 years ago

A very positive experience, the technician called to say he was on the way and arrived on time. He checked our softener and gave it a tuneup. We haven’t had any problems since. 

Business response:

That is great to hear Colleen! Mike H is a true asset to us and we are proud to have him on our team! I will be sure to pass along your feedback. 

Ken E's profile image
Ken E 
4 years ago

Diagnosing a problem took minutes. The actual repair was completed nearly as fast. Excellent people to work with; both in the field and in the office. Ken E. 

Jeff A's profile image
Jeff A 
4 years ago

They did a great job for us and we couldn't be happier. Safe from the time he left the truck until he left. Jeff A. 5 stars 

Business response:

Thank you for your kind words Jeff. Marty and our entire service team work hard to ensure that all of our interactions are as convenient and safe as possible. We look forward to being there for you, should you need our assistance in the future. 

Frequently asked questions about Guthrie & Frey Water Conditioning LLC

How is Guthrie & Frey Water Conditioning LLC rated?

Guthrie & Frey Water Conditioning LLC has a 5 star rating with 830 reviews. 

When is Guthrie & Frey Water Conditioning LLC open?

Guthrie & Frey Water Conditioning LLC is closed now. It will open on Monday at 7:30 a.m.