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Hacienda Tres Ríos
- Resorts
- Playa del Carmen, QR
About this business
Location details
Carr. Cancún - Tulum km 54, Playa del Carmen, QR, 77760, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
clean room
Lots of construction going on, which we understand is necessary, but the dining was a mess that week. Of the 4 main restaurants, most were closed they other night, some nights 3 of 4 were closed. Dunno if it was staffing issues or what, but definitely changed the experience. Thank goodness for 24 hr room service, which was ok overall but very slow, always an hour plus wait for dinner.
Es un hotel muy bonito tanto intrrnamente como sus instalaciones e actividades. Muy buen servicio y las habitaciones muy limpias y acojedoras.
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We spent 7 nights here over Easter and really enjoyed our stay. The bedroom for 4 people was spacious and clean with a stocked mini bar. (We were 2 adults, 2 teens) The choice of restaurants is good, with a buffet restaurant , Italian - Porto Bella, Hacienda Grill, pizza, and Mexican choices, but our favourite was Kotori, the Asian option. It’s definitely worth booking for the Habatchi grill, Eduardo the chef was very entertaining and the portions were filling. Staff are very good about asking about food allergies. Th... read more
We love this hotel
Carlos and Abel at the pool bar are the friendliest staff you could ask for. Always there with a smile.
Unless you are a member of La Herencia, expect to be treated a little less. From menu quality of just saying hola!
La propiedad está muy hermosa, Pablo Rendón en la registracion nos dio un servicio excelente, siempre pendiente de nuestros necesidades asta una simple curita te la conseguía, personas como él se merecen un reconocimiento su servicio era igual para todos miembros o no él daba lo mejor. pero el servicio para los que no somos miembros es diferente, en el servicio de la comida pedí más de una vez bebidas en la área de la playa que nunca llegaron, el restaurante de desayuno el servicio fatal nunca preguntaban si necesitabas alg... read more
Frequently asked questions about Hacienda Tres Ríos
How is Hacienda Tres Ríos rated?
Hacienda Tres Ríos has a 4.4 star rating with 6,008 reviews.
When is Hacienda Tres Ríos open?
Hacienda Tres Ríos is closed now. It will open at 9:00 a.m.