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Hacienda Tres Ríos

4.4

About this business

Location details

Carr. Cancún - Tulum km 54, Playa del Carmen, QR, 77760, Mexico

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.46,054 reviews
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Sam 
3 weeks ago

Carlos and Abel at the pool bar are the friendliest staff you could ask for. Always there with a smile. 

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CHRISTINA 
3 weeks ago

Unless you are a member of La Herencia, expect to be treated a little less. From menu quality of just saying hola! 

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Doris 
3 weeks ago

La propiedad está muy hermosa, Pablo Rendón en la registracion nos dio un servicio excelente, siempre pendiente de nuestros necesidades asta una simple curita te la conseguía, personas como él se merecen un reconocimiento su servicio era igual para todos miembros o no él daba lo mejor. pero el servicio para los que no somos miembros es diferente, en el servicio de la comida pedí más de una vez bebidas en la área de la playa que nunca llegaron, el restaurante de desayuno el servicio fatal nunca preguntaban si necesitabas alg... read more

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Lindsay Lee 
3 weeks ago

I wish food had been a bit better but overall a nice stay. 

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Molly 
3 weeks ago

We had a great time at Hacienda Tres Rios. The staff was super friendly and helpful. The food was amazing at every restaurant, but we especially loved Alebrije. The activities that you can do are all fun and you are able to see the beautiful property. We loved seeing the adorable monkey and other wildlife. We would definitely visit again! 

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Ellen 
3 weeks ago

Beautiful property with lots to do onsite -- biking, kayaking, swimming in the pools, ocean and cenote, plus miniature golf, entertainment and water slides. Delicious food and drinks! Our only complaint was that we requested a king bed, but Expedia did not share our request with the resort. We were given a room with two queen beds and had to move to a room with a king the next day. 

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Larissa 
3 weeks ago

Es una pena que unas instalaciones de tanta tradición hayan bajado su nivel de servicios. Muy poco personal para atención en restaurantes y zona de albercas. 

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Joseph 
3 weeks ago

Me and my wife loved this resort and will be going back. There is so much to do just at the resort itself and we wished we’d had more time to do them! Next time for sure! 

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Viajero verificado 
3 weeks ago

We all love staying at Hacienda Tres Ríos, all staff was very friendly and polite...! 

Frequently asked questions about Hacienda Tres Ríos

How is Hacienda Tres Ríos rated?

Hacienda Tres Ríos has a 4.4 star rating with 6,054 reviews. 

When is Hacienda Tres Ríos open?

Hacienda Tres Ríos is closed now. It will open on Monday at 9:00 a.m.