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Hacienda Tres Ríos
- Resorts
- Playa del Carmen, QR
About this business
Set on the beach, this lively all-inclusive resort is 7 km from Maroma Adventures activity center and 1 km from Highway 307. Featuring bright, hacienda-style decor, the airy suites have Wi-Fi, flat-screen TVs and coffeemakers, plus terraces or balconies, pull-out sofas and/or hot tubs (fee). Upgraded suites add whirlpool tubs, separate living areas, minibars and/or extra bedrooms. Room service is available 24/7. There are 9 bars and restaurants, including a pizzeria and a sports bar. Additional amenities include 2 outdoor ... read more
Location details
Carr. Cancún - Tulum km 54, Playa del Carmen, QR, 77760, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Me and my wife loved this resort and will be going back. There is so much to do just at the resort itself and we wished we’d had more time to do them! Next time for sure!
We all love staying at Hacienda Tres Ríos, all staff was very friendly and polite...!
We loved our week stay at HTR. The property was located on a beautiful ecological park that is self sustained. The property is well maintained and the staff are constantly cleaning all areas. Our room was beautiful and we enjoyed the hardworking staff very much.
muy bonito todo. pero creo que le falta mucho como hacienda, en la estructura deberia haber actividades de hacienda or articulos decoratibos en los jardines. no tiene mucho de hacienda.
Customer service is terrible. Complained to front desk and they stated had to make a report. After several reports nothing ever happened. Hotel room AC did not work our first night. They then changed us to another room that the hot water did not work. One day the entire hotel did not have hot water. Need to have more dining options especially for breakfast. We were not members so we only had the buffet restaurant for 4 day stay. Outside of our patio smelled from the water . Disappointed in our stay here.
Food was terrible, staff was unfriendly, we were talked into getting a “timeshare” with them very persistent, but it’s all lies do not, and I repeat do not get their so called time share it’s a bunch of lies and they’ll end up blocking you and taking your money.
Muy mal servisio de stuff del consier no tenian sufisiente comida lascamas muy viejas nuestro alojamiento en Este Lugar es de lo peor en todas las veses de estansia en Cancun playa del Carmen muy malo
Me gusto el área de albercas, no me gustó la comida, las bebidas terribles, las playas destruidas y su mobiliario muy viejo
Frequently asked questions about Hacienda Tres Ríos
How is Hacienda Tres Ríos rated?
Hacienda Tres Ríos has a 4.4 star rating with 5,104 reviews.
When is Hacienda Tres Ríos open?
Hacienda Tres Ríos is closed now. It will open at 9:00 a.m.