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Hanford Post Acute
- Nursing home
- Hanford, CA
About this business
Location details
1007 West Lacey Blvd, Hanford, CA, 93230, United States
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The worst customer service I've encountered at a nursing home. I have tried to call and call and no one ever answers the phone. Once they finally do answer I am greeted with nothing but attitude and they are not helpful with any of the questions I have. As someone actively looking for a place of care for their loved one, it's discouraging to be met with this sort of service.
Brought my father here for rehabilitation after a 3 week stay at the hospital. All I needed was for him to be able to walk using his walker, to the bathroom which is only about 10 feet from his bedroom. They assured me that they would be able to return him to that level. He was in the facility for four weeks and I would visit him every day after work and on weekends. The staff was always pleasant but after the first two weeks I began questioning as to why they weren't taking him to the toilet when he needed to or taking him ... read more
DO NOT SEND YOUR LOVED ONES HERE !!! My father was sent here for TWENTY days of Medicare covered post hospital rehab, that brief scheduled stay has been indefinitely extended due to this fraud-driven scam hell hole motivated solely by greed !!!
Do NOT bring your loved one here. The accounting staff attempted to fraud my grandmother and my grandfather was soaked in urine every time we came to visit. Three people to one tiny room. Horrible and SAD! Save yourself the heartache and find somewhere else to bring your loved one.
Do not put your loved one in this horribly run place. My father had Alzheimer's when he entered this place and had a bad knee but was otherwise healthy. He only lasted two months before he died of hemorrhaging from a peptic ulcer, probably caused by the pills he was taking. He was on these pills for a couple years before entering Post Acute. Another patient we talked to said my Dad told him he had stomach pain days before he died. But the nurses and doctors at Post Acute did not catch this, or did not do anything about his c... read more
Sub-par care to my grandfather. He was constantly soiled in urine when family would visit him. Also, they tried frauding one of my grandmother's checks by adding a 1 to the beginning of her check.
I would give zero stars if it were possible. First and foremost, "sub-par" is a generous description of the care given to my family member. Three plus patients to a room, clothing lost in the laundry on multiple occasions and never recovered, sheets, clothing, AND bed were soaked in urine every time a family member visited(frequently). Clothes were changed every two hours, NO EXCEPTION, leaving patients soaked in urine for long periods of time. HERE COMES THE BEST PART- the family member responsible for the remainder of the ... read more
If you have a loved one at Hanford Post Acute, you have to be the advocate for your loved one. They don't listen to their patients concerns and act accordingly. For example, my grandmother was in a room with another lady that screamed all night long. My grandmother could not sleep and would get up and go to the family room. She asked to be moved to another room and no one did anything...until I called. Once I called and complained, they ended up moving my grandmother to a different room. Also, people are stuffed in rooms ... read more
Frequently asked questions about Hanford Post Acute
How is Hanford Post Acute rated?
Hanford Post Acute has a 4.6 star rating with 231 reviews.
When is Hanford Post Acute open?
Hanford Post Acute is open now. It is open 24/7.