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HANSONS

4.6

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Location details

977 E 14 Mile Rd, Troy, MI, 48083, United States

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4.66,943 reviews
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Steven M.'s profile image
Steven M. 
6 years ago

We got 17 windows total for our house. I have extended family that lives an hour away who got 4 windows, and we got better windows and we paid less for 17 than they paid for 4. The worst part was waiting for the windows to be manufactured. I called Hansons to check on the status and not only did they give me a status, on that same call they scheduled the install. The installer was awesome. He worked around our schedule. There is nothing Hansons could have done better - it was a fantastic job 

Business response:

Thank you for your feedback Steven! 

Art S.'s profile image
Art S. 
6 years ago

Great windows, great, professional installation! 

Business response:

Thank you for the 5 star feedback Art! 

Debra N.'s profile image
Debra N. 
6 years ago

We had three separate jobs done. All three crews were professional, friendly and helpful. Only issues were after siding install lots of nails left behind, but were aluminum so wouldn't be caught by magnet. Some issues with office staff when calling in but once we got the correct person, everything got done. 

Business response:

Hi Debra, we appreciate your feedback! Happy to hear your experience was professional, friendly and helpful. My apologies that the clean up was not our best. We're glad to hear we resolved the issue and got it done for you! 

Abbey T.'s profile image
Abbey T. 
6 years ago

I had a good experience with Hansons the first time around with my front window - but OMG they have been SO HORRIBLE with my patio door!! I've been trying to get someone to come out an FINISH IT since I got it installed in like, March... fast forward to August, after no-showing TWICE, someone finally came out to look at it - they're like 'yup, needs to be finished' and then me repeatedly calling for TWO MONTHS to hear LITERALLY ANYTHING about it... finally got some kind of manager's number, left messages like, every day for ... read more

Sheila S.'s profile image
Sheila S. 
6 years ago

I wish I could give negative stars. The only person who was worth anything was the salesman. Also the shingles they are trying to pass off on everyone that they say are especially made for them and have a special lightweight metal backing, you can get at Menards for 36.00. We had our roof installed and they won't call us back or fix what they did. They contract out to other people, ours didn't even speak English. When they came to do our roof while tearing it down they threw the old roof off and hit my car, I have pict... read more

Donald C.'s profile image
Donald C. 
7 years ago

We have not been happy with our window purchase, we purchased 18 new windows for our whole house so we could save more energy. We have had 7 windows crack already and we haven't even had them for a year yet. The 1st window cracked even before we made our 1st payment! Our main issue is they were not installed correctly, they leak air and have had frost on them on the inside. They don't have the proper amount of insulation that is needed to be efficient. We even have a video of a candle being blown out by our new windows. We h... read more

Frequently asked questions about HANSONS

How is HANSONS rated?

HANSONS has a 4.6 star rating with 6,943 reviews. 

When is HANSONS open?

HANSONS is open now. It is open 24/7.