HANSONS

Moe K. 

on Birdeye

4 years ago

Absolutely HORRIBLE work. I used Hanson's because of their brand name and guarantee. They did a horrible job and had me go and get the parts they needed to complete the job. The second repairman came and said it was not a good instillation job and tried to fix it. He told me to contact them again if it is still leaking. Sure enough the next rain it is leaking worst than the original one I had up before they robbed me for this job. The contractors are just local guys that you could hire yourself subcontracting for Hanson's. T... read more

Amber T. 

on Birdeye

4 years ago

Let's start by saying out of the 3 services we purchased the window is only one done correctly. I also understand that right now contractors and employees are hard to come by. But when we did not have any issues before having work done and you broke my house and stop responding that's not right. I also paid for gutter guards for my house and they were never installed. We have called and no longer getting responses. If we are not going to get our guards please refund your customer but NOPE. The roof looks great, but the firs... read more

Connie N. 

on Birdeye

5 years ago

We had all of the windows in our home replaced. After the installation was complete we realized when the installers removed the old windows they removed all of our glass breakage alarms. When I called Hanson’s to tell them the cost of replacing the alarms would be over $600, they’re only response was sorry…there’s nothing we can do. 😡 

Heaster Wheeler W. 

on Birdeye

5 years ago

Very poor workmanship!! Trim and caulking reflects the the workers desire to get finished and no commitment to get it right!! 

April T. 

on Birdeye

5 years ago

DON’T TRUST THE LIFETIME WARRANTY!!! 3 years after getting a new roof, there was mold found. They were supposed to replace all boards and add ventilation as needed. Now, I am trying to sell the house and they are terrible to work with. Once they have your money for the big project, they do not care to repair! It took a week to get a call back for an appt then they no called, no showed. Rescheduled without even telling us at a time in the middle of the week that didn’t work for us. They keep promising and rescheduling w... read more

thomas n. 

on Birdeye

5 years ago

I just don't understand how you are still in business if the contractors you use are so substandard. List of issues. Smoking marijuana in the neighbors driveway. Urinating on the side of my house. Damaging the driveway by dropping bricks from the roof onto the driveway. Damaging the gutters by not providing any protection from roofing demolition. And finally, disturbing a plumbing vent and not responding when notified. 

J J. 

on Birdeye

6 years ago

Had an appointment set up for August 26, 2020 1:00 PM no one showed up or bothered to call, waste a whole day! they won't get that chance again James Johnson 

Elisha O. 

on Birdeye

6 years ago

We contracted with 1800- Hansons to have 17 windows installed. Our bathroom window does not close and lock properly. Two of the windows were installed crooked and look absolutely horrible. We have had three different case managers assigned since the beginning. However, no one can seem to respond to our calls for the issues to be resolved. Last week I was promised that I would have a response within 24 hours. Still no response. I would absolutely not recommend this company for any work to be performed. 

Benita S. 

on Birdeye

6 years ago

very good at pitching sales not very good when you have a problem we replaced roof and siding at a $55,000.00 cost with lifetime warranty sounds great except the siding is coming off no problem it's guaranteed, well big problem when you get the run around when you call or email to just come out and look at problem. by the way don't bother sending responds for me to email your customer service it does no good. take some good advice don't use hansons I sure wish I wouldn't have. Benita