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Harborstone Credit Union

3.6

About this business

Harborstone Credit Union has been helping Washington State residents achieve their financial goals since 1955. Harborstone Credit Union has branch locations in King, Pierce, and Thurston counties to serve our members. That means we’re big enough to offer a wide variety of products and services yet small enough to offer a pleasant and personable atmosphere. As a community credit union, anyone in Washington State can join. From our roots as McChord Credit Union (founded in 1955 on McChord Air Force Base) and Prevail Credit U... read more

Location details

7220 Tacoma Mall Blvd, Tacoma, WA, 98409, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.6119 reviews
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Zandra T.'s profile image
Zandra T. 
2 years ago

Tracy Nephew was great with answering questions and helping me understand the process. The process for HELOC was very quick and painless. 

Business response:

Hi Zandra. We are happy to hear that you had such a great experience with Tracy! Thank you not only for making our day by sharing your feedback with us, but for your membership as well. Take care! 

Denise Q.'s profile image
Denise Q. 
2 years ago

I went in to close my safe deposit box as I no longer needed it. I was assisted by a wonderful young man. Francisco. He was informative, polite and friendly. He also assisted me in acquiring past years statements. Superior service. 

Business response:

Hi Denise. We are happy to hear that you had such a great experience with Francisco! Thank you not only for making our day by sharing your feedback with us, but for your membership as well. Take care! 

Nellie D.'s profile image
Nellie D. 
2 years ago

Customer service was great ,But I Lso purchased a money order and I had to pay 3.00 for it when I first joined my mom ey orders were free 

Business response:

We appreciate your feedback, Nellie. We would like to learn more about how we can turn your experience into a five-star one. Please give us a call at (253) 584-2260 or 1-800-523-3641. 

Roger H.'s profile image
Roger H. 
2 years ago

Rebecca is really great. Very friendly and helpful. 

Business response:

Thanks for sharing Roger!  

Corey T.'s profile image
Corey T. 
2 years ago

74th Branch, Brianna was very helpful, professional, her social skills were impeccable. I was stressed initially upon entering, Harborstone her demeanor put me on his. 

Business response:

Hi Corey. We are happy to hear that you had such a great experience with Brianna! Thank you not only for making our day by sharing your feedback with us, but for your membership as well. Take care! 

Farb N.'s profile image
Farb N. 
2 years ago

I have a Farbulous experience everytime I come here! my favorite branch to come too! Always a uplifting experience 🙏 

Business response:

Hi Farb. We are happy to hear that you've enjoyed working with us. Thank you not only for making our day by sharing your feedback with us, but for your membership as well. Take care! 

Sherene S.'s profile image
Sherene S. 
2 years ago

Love these girls. Tracy is banging! 

Business response:

We couldn't agree more! Thanks for sharing Sherene!  

Anthony W.'s profile image
Anthony W. 
2 years ago

Very friendly and patient. Took his time and did things right. 

Business response:

Thank you for sharing your experience with us, Anthony!  

Roger H.'s profile image
Roger H. 
2 years ago

I love the people working there. They treat you kindly like family. Emily was very professional and helpful for what I needed. 

Business response:

Hi Rodger! Thank you for sharing this with us. We love hearing about the relationships our team has built with our members. See you next time!  

Frequently asked questions about Harborstone Credit Union

How is Harborstone Credit Union rated?

Harborstone Credit Union has a 3.6 star rating with 119 reviews. 

When is Harborstone Credit Union open?

Harborstone Credit Union is closed now. It will open tomorrow at 9:00 a.m.