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10200 Harbour Pl, Mukilteo, WA, 98275, United States
Get directionsIt isn't the place, although rooms were bright, clean and customizable. It isn't the food, although the homemade-tasting peach pie is to die for. And it isn't even the activities, even though they look like fun. It's the people. The ones who will care for your person. Their compassion and expertise separate a baby sitting service from a care facility. Harbour Pt has great people who care.
Business response:
Thanks for sharing your experience with us! We're pleased to hear you appreciate the cleanliness, meals, activities and care team.
My grades have changed now that I have experienced an AFH facility and can compare it to HPSL plus what has been done to important employees since new management took over over.
Business response:
We value your opinion about your experience. Please contact us at (425) 585-2677 to discuss.
The staff is wonderful and committed to being helpful, kind and very engaging. The facility is beautiful and feels like a nice hotel which we were going for.
Business response:
Thank you for your review. We're thrilled to hear about your experience with us!
Ask a lot of questions so that you fully understand how and why things work the way they do. I am still learning reasons for how things work and the managers are always willing to answer my questions and address my concerns.
Business response:
Thanks for your feedback. We're glad to hear that our team are responsive to your questions and concerns.
We have had a very good experience since moving my mom and dad into Harbour Pointe. The staff has been kind, attentive, responsive, and professional. Any concerns we’ve had have been immediately addressed. Our parents seem happy, content, and love the food! We highly recommend Harbour Poibte!
Business response:
Thank you for sharing your feedback. We're thrilled that you've had a wonderful experience so far at Harbour Pointe.
It seems very nice for people who don't need a lot of care. The facility was much nicer and bigger and the staff was friendly.
Business response:
Thank you for taking the time to leave us a review. We're glad you enjoyed your visit.
Hats off to Race the chef. [name removed] is constantly working to improve the dining room experience such as creating an expanded menu and consulting with the residents to get their input. The Director [name removed] and his whole staff are always very welcoming and helpful to make sure residents are well cared for in their health, emotional, physical, informational, entertainment, and countless other needs. Don’t forget the residents. They add much to making this place a joyful atmosphere in which to reside. Your body, min... read more
Business response:
Thank you for your review. We're thrilled you enjoyed your time at Harbour Pointe.
Never had a bad moment with staff here. They are always attentive to my needs. Facility is well maintained. I enjoy the closeness of stores and library. Greenbelt is well maintained and a joy to see year round. [name removed]is fabulous and always pleasant to be around. She has always been warm and welcoming.
Business response:
Thank you for taking the time to let us know about your experience at Harbour Pointe. We are pleased to hear that it has been so positive.
Friendly staff. Poor food and on occasion too long to respond to help monitor.
Business response:
Thanks for providing your feedback on our community. We regret to hear that your experience was not all you'd hoped for, but we're pleased to say that we're now under new management. Please send your contact details to info@seniorservicesofamerica.com if you'd like to speak to a member of our senior operations team about your experience.
Harbour Pointe Senior Living has a 4.2 star rating with 74 reviews.
Harbour Pointe Senior Living is open now. It is open 24/7.