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Harbour Pointe Senior Living
- Assisted Living Facilities
- Mukilteo, WA
About this business
Location details
10200 Harbour Pl, Mukilteo, WA, 98275, United States
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Our family had an in person tour with Harbour Pointe Senior Living and it was lovely and the people we met with were nice. However it was more of an assisted living environment and not enough hands on care as needed for our loved one.
Business response:
Thank you for taking the time to let us know how we did. We're glad you enjoyed your time at Harbour Pointe. We hope to be of service again in the future.
There was a management change earlier this year and it seemed like they were making some changes to add more variety to the activities. The apartment was very nice, large and comfortable. The overall facility was nice but the communication was not good. The Care Director, [name removed] , would rarely respond to our calls, emails or texts. And it took numerous requests over four months to get the closet door repaired. We had to move mom to a secure facility and did tour the first floor at Harbour Pointe but were not impresse... read more
Business response:
We are sorry to hear of your experience at Harbour Pointe and hope your mom is doing well in her new community. Please reach out if we can be of assistance in the future.
My dad needed to be rescued from a harmful situation and in a pinch Harbor Pointe Senior Living opened their doors to us. We were in a scramble to find somewhere that would accept us on short notice (within the week) and they made it happen! Even help getting the doctors to approve. I honestly am so happy how things ended up working out for us. This place is perfect! I’ve live just 5mins away, or a nice 15min walk away. There’s a wonder gulch near by with miles of trails to explore along a creek. There’s a public library, sh... read more
We had a really nice tour experience with Harbour Pointe. For us it just came down to the location and we wanted a place that was a little bit closer to us. The staff were great with their follow up with us after the tour as well.
This community seemed to be nice. The tour was great and I felt like they did an excellent job with the tour.
New management has taken over. They are in the process of changing things around. Overall, its good. My loved ones broken closet doors never got fixed. Sometimes they don't get around to helping residents to the bathroom in a timely manner. They seem to be short staffed and needing more caregivers. Our loved received daily need therapy services. The short staffed issues seem to be during the weekends more than the weekdays.
This is a nice community. The apartments are a nice size and roomy. They have a good list of activities for the residents to choose from. They have friendly front desk staff. My loved one seems to enjoy the food.
We chose Harbour Pointe because of the location and the room accommodations. The caregivers for the most part have been great, but there are always just a few who are not as good. I would recommend to other families who are looking.
Our family had an in person tour with Harbour Pointe and the tour was great, it is a beautiful facility. We just did not choose this community because it was a little more pricey then what we were looking for.
Frequently asked questions about Harbour Pointe Senior Living
How is Harbour Pointe Senior Living rated?
Harbour Pointe Senior Living has a 4.2 star rating with 74 reviews.
When is Harbour Pointe Senior Living open?
Harbour Pointe Senior Living is open now. It is open 24/7.